Subject: Delay of Settlement
From: <[email-masked]>
To: <[email-masked]>
Date: Tue, 23 May 2006 11:33:21 -0700 (PDT)

Dear Valued Customer,

The purpose of this email is to notify you that PayFlow Payment Services is currently experiencing difficulties in settling your payment transactions. 

The last successful settlement transaction of your business was on May 20 2006. We determined that the problem was caused by a Database issue. Due to this issue, some transactions were not viewable within manager and settlement could not occur until all transactions had been restored. All data has now been restored and we expect to settle your transactions on May 23 2006. As soon as the issue is resolved, we will send you a final email to confirm successful settlement of your transactions. If you need a status of your transactions during the time that your service is interrupted, please contact us at 888-883-9770.

We do apologize for the inconvenience that this service interruption causes you. Please be assured that we are working to limit these types of interruptions in the future. Payment Services prides itself on an outstanding service record that includes a 99.98% uptime average of our service. It is our goal to continue to work to spread these efficiencies throughout the process.

If you have any questions, please feel free to contact us at 888-883-9770. Your questions can also be answered by emailing us at [email-masked] . We value your business and look forward to serving you in any way that we can.

Sincerely,

Mina Q. Jacobs
VeriSign Payment Services

* VeriSign Payment Services, including Payflow Link and Payflow Pro, was recently acquired by PayPal, and will be integrated with PayPal'ssuite of web payment tools to form one of the e-commerce industry's most comprehensive web payment offering. The VeriSign Payment Services are no longer operated by, or affiliated with, VeriSign, Inc. Use of the VeriSign name and logo is temporary and with the permission of VeriSign, Inc.