Subject: AMEX Changes - Please read
From: "Vaughan, Janet" <[email-masked]>
To: "Vaughan, Janet" <[email-masked]>
Date: Wed, 14 Jul 2010 07:29:47 -0700

Good Morning,
I wanted to take this opportunity to make you aware of some impending changes with AMEX.  If you currently process AMEX transactions via a split dial relationship, this change will not affect you and you may disregard this e-mail.  This will impact only merchants that are currently processing or would like to process AMEX directly with PayPal.

PayPal has accepted a new agreement with AMEX that will take place for existing merchants in October 2010.  In accordance with this agreement, all PayPal merchants will be subject to the changes with AMEX.  The pricing change for AMEX transactions will be a flat 3.5% per transaction fee.  Merchants will have the following options with AMEX:

1.       Discontinue taking AMEX transactions

2.       Conduct a Split Dial setting in the gateway - transactions are processed directly with AMEX.  The merchant's can reach out to AMEX and establish a direct relationship

3.       Continue processing as normal at the new fee

Additional Notes

a.       Customers using PP EC as the payment option would still be able to use AMEX within their PP account to pay for a transaction.

b.      PP EC transactions where the customer pays with AMEX would still be at the 1.9% + .30 rate

c.       If the merchant established a split dial processing relationship with AMEX, the merchant will work with AMEX directly on chargebacks

d.      If the merchant continues to process AMEX with PP, the chargebacks process will remain unchanged

Please let me know if you have any additional questions.
Regards,
Janet

Janet Vaughan / Account Manager - Merchant Services

direct 402.516.9489 / cell 402.960.8185
fax 402.537.5790
[email-masked]<mailto:[email-masked]>

7700 Eastport Parkway
LaVista, NE 68128

<https://merchant.paypal.com/us/cgi-bin/?&cmd=_render-content&content_ID=merchant/demo_express_checkout>