Subject: PayPal Account Management
From: "Samuels, Andrew" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 4 Dec 2013 19:35:34 +0000

Mike,

Here are the instructions to add a Customer Service message to the three (3) accounts:
You can personalize a customer service message your buyers can view before they open a dispute in the Resolution Center. You can provide your customer service number, customer service email address, summarize your return policy, or include a note describing how you handle customer service inquiries. You can also upload your company logo and a customer service or marketing image.
Here's how to personalize a customer service message:
1.     Log in to your PayPal account.
2.     Click Profile near the top of the page.
3.     Click My selling tools.
4.     Click Update beside "Customer Service Message."
5.     Insert a message headline, include a company logo or customer service image, and enter your personalized message into the message box.
6.     Click Preview to view what your customers will see.
7.     Click Save.
Enjoy the afternoon and let me know if you need anything.

Best Regards,
Andrew, Merchant Account Manager

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