Subject: Reminder: PCI Certification [ACTION REQUIRED]
From: PayPal <[email-masked]>
To: [email-masked]
Date: Wed, 1 Aug 2012 17:31:09 +0000 (GMT)

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Dear Michael Bishop,

Thank you for choosing PayPal for your payment processing needs. Please review this entire email for action you must take to meet industry compliance requirements and maintain your account status at PayPal.

Background

As your processor of payment card transactions, PayPal must validate your compliance to industry mandated Payment Card Industry (PCI) standards. 

PCI mandates that you meet minimum online security requirements.  Non-compliance risks a negative impact to your company’s reputation, as well as severe fines, in the event of a data breach.  Once you meet these requirements, you need to certify your compliance.  This means enrolling with a Visa- and MasterCard-certified security vendor for PCI certification services.  As part of these services, the vendor will help with the completion of a Security Self-Assessment Questionnaire (SAQ) that asks questions about your credit card processing system and methods.  In addition, the vendor will conduct a Quarterly Security Scan of your office and store internet connections, including your website.  PayPal has partnered with Panoptic Security to help assist you in this certification.  Please find more information here.

PCI compliance is an ongoing activity, but choosing a product that is PCI compliant can simplify the periodic certifications you need to do. Please ask your account manager about PayPal’s PCI compliant solutions. 

What you need to do

You have 90 days from the date of this notice to provide certification of your PCI compliance to PayPal.  If you cannot complete a plan of action to become PCI compliant within 90 days, you need to contact PayPal.

To become PCI compliant and certify your PCI compliance to PayPal:

1.    Complete and pass the annual security self-assessment questionnaire

2.    Complete and pass quarterly security scans of your Internet infrastructure

3.    Get your certificate of compliance

4.    Fax your certificate to PayPal at (303)395-2821

If you cannot complete this within the allotted 90-day timeframe, PayPal will place a 100% reserve on your merchant account funds.  This reserve will remain in place until all PCI compliance requirements have been met.  Continued non-compliance with these requirements will also result in PayPal disabling your Website Payments Pro and/or Virtual Terminal.

Resources

PayPal is committed to helping you succeed online by providing you with two options to help your business get PCI compliant. PayPal has partnered with Panoptic Security, a leader in PCI compliance for online merchants. Please visit Panoptic Security to learn more.

PayPal’s online checkout products like PayPal Payments Standard, PayPal Payments Advanced or PayPal Payments Pro also offer features to help you with PCI compliance. Please contact your Account Manager or Relationship Manager at [email-masked] for more information.

To learn more about PCI compliance, please visit the official PCI security standards website: www.pcisecuritystandards.org.

We appreciate your diligence in this matter, and look forward to working with you so that you may continue serving your customers.

Sincerely, 

The PayPal Team

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