Subject: [Fwd: Unknown Status Transactions; laborlaw]
From: "Michael Grove" <[email-masked]>
To: "Mike" <[email-masked]>
Date: Mon, 26 Dec 2005 16:58:07 -0500

-------- Original Message --------
Subject: 	Unknown Status Transactions; laborlaw
Date: 	23 Dec 2005 17:01:01 -0800
From: 	[email-masked]
To: 	[email-masked]

Re :  laborlaw  

We have identified that the following approved transaction(s) processed
through your account have been identified as unknown status transaction(s). 
This occurs when the VeriSign production servers do not recognize
that your e-commerce server has received the authorization results from an
approved transaction. This value-added service is designed to prevent your 
customers from being billed when there is uncertainty that you received the 
results of their order.  The unknown status transaction details are as follows:

Trans_Time	Trans_ID	Comment1/Order ID	Amount	Result

 2005-12-22 08:49:54 	VZVE0EF73DCE	  	62.25	 0

If you wish to SETTLE, please follow these steps:

-Go to https://payments.verisign.com/manager and log on to VeriSign Manager. 
-Select Transaction Terminal 
-Select Auto Re-Settle. 
-Select a date or date range. 
-Select the mode from the drop-down menu. 
-Click Submit. 
-Process transactions as needed.

If you wish to VOID,  please follow these steps:

-Go to https://payments.verisign.com/manager and log on to VeriSign Manager. 
-Select Transaction Terminal 
-Select Manual Transaction
-Select "Void" under Transaction Type
-Enter the Original Transaction ID.
-Click Submit. 
-Process transactions as needed.

Thank you for your time. Please let us know if you have additional questions about 
this process.

Regards,
Customer Service
Verisign Payment Services
(888)883-9770
[email-masked]