Subject: Re: Fw: Chargeback (KMM82360652V50461L0KM) :ppNA
From: <[email-masked]>
To: "LLPS Customer Service" <[email-masked]>
Date: Wed, 27 Mar 2013 02:15:02 +0000 (GMT)

Dear Steven Fata,
 
Thank you for contacting PayPal.
We have received your documentation and will keep it on file. We are 
currently reviewing this chargeback and your account. Please allow us 30
days from the date of the chargeback to complete our investigation and 
determine an outcome. If we dispute the claim, we will use the 
information you provided plus any evidence we may already have to 
investigate the chargeback with the buyer's credit card company. We will
contact you by email if any further information is needed.
Thanks for sharing your concerns with us. We value what you have to say,
and we know situations like this can be difficult. If you have more 
questions, visit our Help Center by clicking "Help" in the top right 
corner of any PayPal page.
 
Add your mobile number to your PayPal account so we can reach you right 
away if we ever need to verify account activity with you. Simply log in 
to your PayPal account, click "Profile" near the top of the page and 
then click "Update" beside "Phone."
 
You can also make and receive payments with your mobile phone when you 
add it to your PayPal account. After you confirm your number and create 
a PIN, you'll be able to get money, send money, check your balance, or 
manage your account from your phone using simple text messages.
 
Sincerely,
Sharon
PayPal Chargeback Division
PayPal, an eBay Company
 
Copyright © 1999-2013 PayPal. All rights reserved.

 Original Message Follows: ------------------------ 

Hello.
Looks like the case # is: PP-002-086-652-156.  Let me know if you need 
anything further.
Thank you, 
Michael B 
LLPS 

From: [email-masked]
Sent: Tuesday, March 26, 2013 2:25 PM
To: LLPS Customer Service
Subject: Re: Fw: Chargeback (KMM82320609V22271L0KM) :ppNA

Hello LLPS Customer Service,
 
Thank you for contacting PayPal with your concern.

We need a little more information before we can answer your question. 
Please provide:
Case number.
Make sure that you use the email address on your PayPal account to send 
us your information. You can also click Contact Us at the bottom of any 
PayPal webpage to send us an email. You can also call us at 
1-888-221-1161. Here's when:
4:00 AM PT to 10:00 PM PT, Monday?Friday
6:00 AM PT to 8:00 PM PT, Saturday and Sunday
Don't forget, we're always around if you need us. Just click "Help" in 
the top right corner of any PayPal page to visit our improved Help 
Center.
 
Add your mobile number to your PayPal account so we can reach you right 
away if we ever need to verify account activity with you. Simply log in 
to your PayPal account, click "Profile" near the top of the page and 
then click "Update" beside "Phone."
 
You can also make and receive payments with your mobile phone when you 
add it to your PayPal account. After you confirm your number and create 
a PIN, you'll be able to get money, send money, check your balance, or 
manage your account from your phone using simple text messages.
 
Sincerely,
Tony
PayPal Chargeback Division
PayPal, an eBay Company
 
Copyright © 1999-2013 PayPal. All rights reserved.

 Original Message Follows: ------------------------ 

Hello Jason.
I believe the transaction ID you are needing is: 1SE35869DX613924L.  Let
me know if this in not the correct number or if you need anything 
further.
Thank you, 
Michael B 
LLPS 

From: [email-masked]
Sent: Friday, March ##, #### #:## AM
To: LLPS Customer Service
Subject: Re: Fw: Chargeback (KMM81997259V51726L0KM) :ppNA

Dear LLPS&####;Customer&####;Service,
&####;
Thank you for contacting PayPal.
&####;
We need a little more information before we can answer your question. 
Please provide:
Your PayPal account&#####;s email address
Transaction ID (To find the Transaction ID, click &#####;Details&#####; 
next to your payment.)
Case number (if applicable)
The text of your error message (if any) and what led to it
Make sure that you use the email address on your PayPal account to send 
us your information. You can also click Contact Us at the bottom of any 
PayPal webpage to send us an email. You can also call us at 
#-###-###-####. Here's when:
#:## AM PT to ##:## PM PT, Monday&#####;Friday
#:## AM PT to #:## PM PT, Saturday and Sunday
&####;
Don't forget, we're always around if you need us. Just click "Help" in 
the top right corner of any PayPal page to visit our improved Help 
Center.
&####;
Sincerely,
Jason
PayPal Chargeback Division
PayPal, an eBay Company
Copyright &####; ####-#### PayPal. All rights reserved.
&####;
&####;

&####;