Subject: PayPal: Refund Status
From: "Paypal, PODC" <[email-masked]>
To: <[email-masked]>
Date: Wed, 6 Apr 2011 12:41:28 -0600

Hi Michael,

My name is Brian Steg and I am following up on our phone conversation from Wednesday, April 6, 2011. Per our conversation, we discussed a refund that was issued on March 31, 2011 under Transaction ID VXYD6EFAA05E which the customers claim they have not received. After review, I found the following details about this credit:

Date: March 31, 2011 05:58:33 AM
Transaction ID: VXYD6EFAA05E
Amount: $67.25 USD
Processor: NORW
Settlement Date: April 5, 2011 19:00:06 PM
Settlement Amount: $67.25 USD

If the customer and their issuing bank are still having issues locating this credit, you will need to get in touch with your payment processor, Norwest. You can reach them at (800) 745-2426.

If you have any additional questions or concerns, please contact us again by replying to this email or by calling your PayPal Account Management team at (866) 837-1851 and we will do our best to assist you.

Have a great day!

Sincerely,

Brian Steg / PayPal Account Management
Mon-Fri. 730AM-4PM
phone 866.837.1851 / 888.215.5506
email [email-masked]

<http://www.paypal.com/irs>