Subject: Labor Day - Flowroute Support & Porting Availability
From: Darach Beirne <[email-masked]>
To: [email-masked]
Date: Thu, 31 Aug 2017 12:56:10 -0600

Happy Labor Day!

Hi Michael,

The Labor Day holiday is right around the corner, so we wanted to make sure you were aware that our support and porting team will have limited availability on Monday, September 4.

	Support: Phone and chat support will be unavailable on Monday, September 4. All noncritical tickets will be addressed on Tuesday, September 5. We will have on-call technicians actively monitoring our network for potential issues and responding to emergency tickets. As always, you can submit a ticket (http://go.flowroute.com/e/48002/customer-portal-emails-new/5ls1cb/277462245) at any time for the fastest resolution.

	Number and Portability (NAP): The porting team will be unavailable Monday, September 4. You can still submit your port orders during that time, but we won't be able to process any of them until Tuesday, September 5. 

If you have any questions or concerns, please don't hesitate to reach out.

Best, 

Darach Beirne 
Customer Success 

			 

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