Subject: Fwd: Dispatch Charge Notification
From: Amber Blais <[email-masked]>
To: [email-masked]
Date: Tue, 7 Nov 2017 12:47:42 -0500 (EST)

---------- Original Message ----------
From: DO NOT REPLY <[email-masked]>
To: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: November 7, 2017 at 12:07 PM
Subject: Dispatch Charge Notification

> Account (Labor Law Poster Service - 5472)
> 
>     This email is confirmation that a Zayo dispatch is underway (“Dispatch”), either as requested by your representative via notification to Zayo’s NCC, or because Zayo has determined it is necessary to have a technician dispatched to your facility for service issues identified on TTN-0002026897. This notification is to inform you that there may be charges associated with this Dispatch.
> 
>     Unless otherwise provided under the terms of the agreement governing the Zayo services affected by the Dispatch, the following hourly rates will apply if Zayo determines that it is not responsible for the related service outage or tasks performed on the Dispatch:
> 
>         * Regular Business Hours (Mon-Fri: 8am – 5pm): $175/hr.
>         * After Hours (Mon-Fri; 5pm – 8am; Weekends and Holidays): $225/hr.
>         * The above rates will also be charged for travel time to and from the requested Dispatch location.
> 
>     If you would like to discuss procuring a Remote Hands package, please contact your Account Management team or [email-masked]
> 
>     Remote Hand Charge billing inquiries should be sent to [email-masked]
>