Subject: Re: General questions
From: "Ron Bollinger" <[email-masked]>
To: "Mike" <[email-masked]>
Date: Fri, 23 Jan 2009 10:44:43 -0800 (PST)

Mike,
The customer support , includes Ron Bollinger (Account Representative), Sue McCullough 
(Customer Service Contact), Scott Maiers (Production Manager) and access to all
prepress professionals. 
Our prepress rate, for ongoing projects: $70.00/Hour.
We will be available to pick-up and deliver any and all projects on a daily basis.
Email, on most projects, would also be an option.
Our delivery driver can also act as a source of contact.
I would personally be interacting with you on each project. That includes proofs and
follow-up.
We would be able to produce most projects, including print, lamination and deliver
in 4-6 working days based on quantity.
Please feel free to call with any questions or suggestions that you have.
Look forward to having you come over and meeting our team.
Thank You for considering Logan Brothers,
Ron Bollinger

--- On Thu, 1/22/09, Mike <[email-masked]> wrote:

From: Mike <[email-masked]>
Subject: General questions
To: [email-masked]
Date: Thursday, January 22, 2009, 12:08 PM

Ron,
I need ask a couple of general questions.  
    First, since pricing does not include any comp time, what are your rates per hour of any work that needs to be done on your end?
    Secondly, would we have a representative assigned to us (maybe yourself) and would we be called on a daily basis?
    Next, when we would need to get the artwork to you, would that be picked up, emailed, or uploaded?  Once proofs are ready, are those brought to me for approval or how is that handled?
    Last, what is the turn around time on any given project once the proof is approved?  When can we expect delivery?
Let me know what you come up with.
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]