Subject: Re: Placing an Order? [Ref:3228515]
From: <[email-masked]>
To: <[email-masked]>
Date: Fri, 23 Nov 2007 13:57:25 -0800

Buy.com Customer Support has received your email. Please do not reply to this email because it is an automated acknowledgement email only. 

In most cases we will reply to your email within ten hours of receiving it. 
Sometimes we will need to do a little research before we can answer your email (for example: shipments, cancellations, returns). If that is the case, please know that we are working on your request even though you might not receive a decision for one or two business days (excluding holidays and weekends). 

If the matter is urgent, or you feel your situation will be too difficult to express via email, we can also email you our phone number. 

Thank you for giving us the opportunity to earn your business. 

Sincerely,

Buy.com Customer Care Team

Reference ID :3228515