Subject: Important notice of delay regarding your order #33211330
From: <[email-masked]>
To: <[email-masked]>
Date: Tue, 17 Apr 2007 14:24:39 -0700

Hello MICHAEL,

We are writing to let you know that we are experiencing a delay in being able to fulfill one or more items on your order #33211330. We apologize for any inconvenience this might cause you. 

The item(s) affected by this backorder notification are:

Order #33211330

sku: 10376699 
description: Logitech Cordless Desktop LX 300 - Keyboard and Mouse 
qty: 1 
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Items not listed above are not affected by this backorder notification. 

Your order status can change quickly as we do our best to fulfill your order, and it's possible that by the time you read this email the delay affecting your order might have been fixed. It's also possible that the items you ordered could still be unavailable.

To check your current order status, please visit https://secure.buy.com/corp/support/login.asp. From there you can determine if you would like to wait for your items to ship or if you would like to cancel all or part of your order. From there, you can also track shipments already sent to you, change your account information, and update your ship to address and payment information. 

If you choose to wait for the item(s) to ship, we will get your products to you as fast as we can and we appreciate your patience. 

If you can't wait and you choose to cancel, the cancellation will go through immediately as long as the item has not entered the shipping process. If it has entered the shipping process you won't be able to cancel it.  However, it will ship to you within a day or two and you can always refuse it or contact us for a return number so you can send it back to us for a full refund including shipping. 

We sincerely apologize for this inconvenience. Please note you will not be charged for any cancelled items.

If you have any questions, please visit us at buy.com/support.

We appreciate your business.

Sincerely,

Customer Support
If you need phone support, we will be happy to email you our number.