Subject: Your credit has been approved! Order# 19245878
From: "CarParts.com" <[email-masked]>
To: [email-masked]
Date: Wed, 30 Oct 2013 11:00:04 -0400

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Your refund has been approved!

Dear Michael Bishop,

Your refund has been processed for your shipping charges, returned part(s), canceled order. or backordered part(s).

Order Number 19245878

Restock

Discount

Shipping

Handling

CallTag Fee

Tax

Parts

Credit Amount

0.00

0.00

0.00

0.00

0.00

0.00

0.00

6.02

All refunds are applied to the account you used to place your order. We do not offer store credit. If you purchased using a credit or debit card, your refund may take 2 to 5 business days to reflect on your account, from the time we issue it. If you have any questions regarding the amount refunded to your account, please reply to this email for assistance.

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Thanks again for shopping with us.

[email-masked]

FAQs about Refunds:

"My refund does not reflect on my account yet. Why?"

Your refund may take 2 to 5 business days to reflect on your account from the time we issue it. This is at the discretion of your financial institution. If you have any questions regarding the amount or reason for your refund, please contact our Customer Service Department at CarParts.com by calling (877)702-1308, option 3.

"Do you offer store credit?"

We currently do not offer store credit. We will refund you back through the method of payment you originally used for your purchase. If you paid through check or money order, you will be mailed a check to the address on record and may take up to 10 days to arrive.

"I've already closed the account you issued a refund to. How do I get my money back?"

Please contact our Customer Service Department at CarParts.com by calling (877)702-1308, option 3 so that we can assist you. Please note that once a refund is issued, the posting or processing time is at the discretion of your financial institution, so sorting out an issue like this may take some time.

FAQs about Returns:

"How long do I have to make a return?"

Generally, you may return products for up to 30 calendar days from date you ordered. Your 30 days to return runs from the day you ordered to the date stamped on your returned package. All returns need a Return Merchandise Authorization Number. To acquire an RMA number, please contact our Returns Department at (877)702-1308 option 4, or request an RMA online.

"Are there any items that cannot be returned?"

Service manuals and books are not returnable for any reason.

Parts that have been installed, welded, modified, cut, molded etc. may not be returned.

Tires and Wheels must be returned in the original packaging without being installed or mounted.

Electronics may not be returned. (i.e. diagnostic, chip technology etc.)