Subject: MyAccount unavailable beginning Friday
From: "GM Financial" <[email-masked]>
To: <[email-masked]>
Date: Wed, 27 Dec 2017 11:01:25 -0800

Don't get caught off-guard. Read this and make sure your account is prepared. 

 http://t.go.gmfinancial.com/r/?id=t1cedbe1,635c185,635c195&p1=LSE 	
 http://t.go.gmfinancial.com/r/?id=t1cedbe1,635c185,635c196&p1=LSE 	

This Friday, GM Financial will begin making planned system enhancements to help us improve your customer experience. Our servicing centers will be closed and MyAccount systems will be unavailable beginning at 6 p.m. CT on Dec. 29. We anticipate resuming service on Jan. 5. 

While we make system updates, you will not be able to set up an online payment or make payments by phone. Here's how you can plan ahead: 

MAKE A PAYMENT 
You will not be able to set up an online payment or make payments by phone during the system outage. You can plan ahead by signing up for  http://t.go.gmfinancial.com/r/?id=t1cedbe1,635c185,635c197&p1=LSE recurring payments  prior to the outage and your payment will be processed automatically. If you are already enrolled in recurring payments, it will be processed as normal. 

Another option is to  http://t.go.gmfinancial.com/r/?id=t1cedbe1,635c185,635c198&p1=LSE mail  your payment. Keep in mind that payments will be processed as they are received. 

If your payment is due during the outage, you can make your payment by other methods prior to 6 p.m. CT on Dec. 29. Learn more about our  http://t.go.gmfinancial.com/r/?id=t1cedbe1,635c185,635c199&p1=LSE payment options . 

GET A PAYOFF QUOTE 
Although you won't be able to log in to MyAccount, you can obtain a payoff quote from the dealer where you purchased your vehicle or by visiting any Chevrolet, Buick, GMC or Cadillac dealer. Be sure to have your account number and VIN available. You can find your account number on your billing statement or by logging in to  http://t.go.gmfinancial.com/r/?id=t1cedbe1,635c185,635c19a&p1=LSE GMFinancial.com/MyAccount  before 6 p.m. CT on Dec. 29. 

We look forward to returning in 2018 with improved features and new services that will make your journey with us even more remarkable. Check out our  http://t.go.gmfinancial.com/r/?id=t1cedbe1,635c185,635c19b&p1=LSE FAQs  for more information. 

	

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