Subject: Warranty reference # 110279269 Warranty Parts Return Reminder
From: <[email-masked]>
To: <[email-masked]>
Date: Tue, 9 Dec 2008 14:53:15 -0600

Warranty Parts Return Reminder / Shipping Instructions

To: Michael Bishop

Thank you for your recent contact with our service department.  We are contacting you in regards to a warranty replacement part that was mailed to you for your computer system.  Please be sure to read the bottom of your packing slip for return instructions of the original/defective part.

The original part request took place on 12/3/2008.

The normal return policy is 15 working days as stated on the packing slip.  If you need additional service and/or unable to return the part, please contact us via the following links.  Please be sure to provide all necessary information.

IF YOU HAVE ALREADY RETURNED YOUR PART.  PLEASE DISREGARD THIS NOTICE.

** PLEASE RESPOND ONLY TO THE LINKS LISTED BELOW **

For all service and technical related issues:  <http://support.dell.com/EMailDell/EMailDell.aspx?c=us&l=en&s=gen&validate=true>
If you need an airbill or have not received your part: <http://support.dell.com/dellcare/>
Live chat is an option on this site.

Shipping Instructions
______________________________________________________________________
1.  Find the prepaid return label inside the box.
2.  Place the part(s) to be returned in the same box from which you obtained the replacement part.
3.  Seal the box.
4.  Place the return label on the outside of the box over the shipping label addressed to you.  If you are using a non-formatted waybill, please write Dell's warranty reference # on the waybill.
5.  Contact DHL Express (www.dhl.com) at 1-800-225-5345 or FedEx (www.fedex.com) at 1-800-GOFEDEX (1-800-463-3339) to arrange a pickup (depending on the return waybill included).

Thanks again for your attention to this matter.
Dell Inc.