Subject: Returns and refunds
From: [email-masked]
To: Michael Bishop <[email-masked]>
Date: Tue, 06 Mar 2018 00:49:17 +0000

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Garrett Butler, Mar 5, 5:49 PM MST

Hi Michael,

Thanks for writing in and letting us know about this issue.

We will be emailing you a pre-paid return shipping label you will use to send back your item(s) to the Vendor. Once the Vendor receives the item(s) back, we’ll issue the refund within 5 business days. You can re-order a replacement when we issue the refund.

PLEASE MAKE SURE that you use the correct label that was made specifically for that item. If the wrong item(s) are shipped you will not be refunded for the items that were incorrectly shipped. The email that you received containing the shipping label will specify on what item the label is for. If you are confused or have any questions regarding the labels or return process please don't hesitate to contact us.

For the authorization sheet please follow the link below.

https://drive.google.com/file/d/0ByQFW4s_-_sRNy1IQ1Q5dzJkUmM/view?usp=sharing

Please follow these packaging rules:
1. Use the smallest packaging possible and only enough stuffing/wrapping to ensure the item(s) are protected from damage.
2. When possible, use a Mylar bag or a lightweight envelope.

Following those rules will ensure the most ecologically and economically friendly shipment - and we thank you for your consideration of this!

The package must be shipped within 5 days of receiving the labels and the vendor must receive it within 10 days of the shipping label being emailed to you. If you do not see your return shipping label right away, please check your junk and spam folders in your email browser as it may have ended up there.

Thanks for shopping with us – we do hope you’ll come back again!

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Michael Bishop, Mar 5, 7:03 AM MST

Return reason: Item defective or doesn't work
Just not fully what I expected. Would be nice if the 2 parts were connected together and could plug into the same outlet.

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This email is a service from Tanga Customer Support.

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