Subject: Guarantee Replacement Service Request Has Been Created for Michael Bishop
From: [email-masked]
To: [email-masked]
Date: Thu, 12 Nov 2015 11:55:56 -0700

Michael Bishop,

Thank you for registering your replacement with Tervis Headquarters. Your replacement return reference number is:  493642-2005410626. This reference number helps us match up your return and the entry you made when registering. You do not need to write this number on your form if you have already mailed your replacement. If you have had trouble printing the online form, you can also print this email instead.

Currently, we estimate a ship date of 4 weeks from time of receipt.   We will send you an email once we have opened your package and processed with production.

With warm regards, 
Tervis Guarantee Department
304 Triple Diamond Blvd
North Venice, FL 34275