Subject: Your Return Authorization Status
From: <[email-masked]>
To: "Michael Bishop" <[email-masked]>
Date: 8 Dec 2006 08:04:18 -0500

Your Return Merchandise Authorization # 2325773

Dear Michael,

Please be advised your request for return has been approved. Your Return Merchandise Authorization (RMA) # is: 2325773

NOTE:

Your RMA number will expire after 14 days. Any return we receive without an RA number will be documented and returned to you.

NEXT STEP:

Ship and Insure Your Return. We STRONGLY recommend that you FULLY insure the package you are returning. THIS IS FOR YOUR PROTECTION, in the event the package is lost or damaged in transit.
We suggest that you use a “traceable carrier” that can provide you with “proof of delivery.” TigerDirect.com shall not be responsible for items returned that are lost or damaged in transit.
Postage and handling charges, both to and from our warehouse will be paid by you, the customer, and is non-refundable. At our discretion TigerDirect.com may reimburse shipping charges related
to the EXCHANGE of DEFECTIVE products. If you have any questions about shipping reimbursement for DEFECTIVE EXCHANGES please ask the service representative issuing your return authorization
for clarification.

Please download the Returns Checklist and Shipping Address Label at:

http://images.tigerdirect.com/help/TigerReturn.pdf

IMPORTANT NOTICE:

In the event that the product you are returning does NOT meet the requirements as described below, we will photograph the merchandise and
packaging and prepare a detailed summary of our determination to deny the return. The merchandise will then be returned to you. Please call us at TigerDirect.com to discuss alternative resolutions
for difficulties with products not qualifying for return or exchange. Non-Defective Returns or Returns of NON-DEFECTIVE
items that are returnable by TigerDirect.com to product manufacturers may, at TigerDirect.com’s sole discretion, be accepted for return. NON-DEFECTIVE RETURNS MAY BE SUBJECT TO A 15% RE-STOCKING
FEE and such returns will be for store credit or refund at TigerDirect.com’s sole discretion within 30 days of original invoice date. Please call us at 800-800-8300 if you have questions about
which products are returnable, which products may be subject to a restocking fee or for an explanation of circumstances under which a restocking fee may be charged.

Regards,

TigerDirect.com

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