Subject: Re: Cancellation of service
From: "Support" <[email-masked]>
To: [email-masked]
Date: 19 Feb 2018 21:26:29 -0500

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Customer: 
Subject: Cancellation of service
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Jason | FEB 20, 2018 | 09:26PM EST

Hello Michael,

Thanks for contacting eMusic Support.

We received your request to cancel your eMusic membership. We were disappointed to hear the news and wanted to make sure you were aware that *cancelling your eMusic Membership means you will lose any unused Extra Credit or Courtesy credit and any promotion you might be enjoying.* You can avoid losing out by keeping your account active.

*Should you choose to stay a Member, we would like to offer you a 25 ($/£/€) courtesy credit to use as you wish.*  Simply reply to this email and let us know if you would like to keep the same plan, go on hold for 30 days, or consider a lower-priced plan.

You might also consider our new Open Access Plan. For as little as 3.99/mo. ($/£/€), you can purchase all the discounted tracks you want, without the risk of losing credit at the end of the month. This plan is perfect for the collector that might skip a month or two and then stock up on all the latest releases!

Please reply and let us know if you'd like to learn more about any of these options. 

Remember, eMusic is the best value in Music – with the lowest prices, over 26 million tracks, free daily music downloads, free unlimited music storage, and apps that give you access to your entire collection from anywhere.

If you'd like to continue to cancel, simply reply to this email and confirm that you would like your membership cancelled.

We look forward to hearing back from you soon.

Sincerely, 

Jason

Customer Support
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Michael | FEB 19, 2018 | 04:19PM EST  | Original message 

Hello.
Please cancel my service effective immediately and do not charge my PayPal account this month for services. I just no longer need this account. 

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This message was sent to [email-masked] in reference to Case #: 229532.
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