Subject: Your replacement order with Amazon.com
From: "[email-masked]" <[email-masked]>
To: Michael Bishop <[email-masked]>
Date: Fri, 18 Dec 2015 19:06:47 +0000

Hello,

We are so sorry about the problem you had with the following item(s):

1  Arrow P35 Extra Heavy Duty Plier Type Stapler
1  Arrow P35 Extra Heavy Duty Plier Type Stapler

We've placed a new order for you at no charge. Here are the details:
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Order Number: 115-3516305-3440223
Shipping Method: Two-Day Shipping
Estimated Delivery Date: Between 01/21/16
 and  02/04/16

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If this is too long to wait and you’d rather cancel your order and have a refund, let us know by going to the URL below:
www.amazon.com/gp/help/contact-us/returns-and-refunds.html

To return the original item, click the following link to print your return mailing label:
 http://www.amazon.com/gp/orc/rml/D9CkyWLBRRMA

When you return the item, follow the instructions listed on the mailing label page. If you don't have a printer, write back by going to the URL below:
www.amazon.com/gp/help/contact-us/returns-and-refunds.html
We must receive your return of the following items:
1  Arrow P35 Extra Heavy Duty Plier Type Stapler
1  Arrow P35 Extra Heavy Duty Plier Type Stapler

within 30 days after this order is delivered, otherwise we'll charge your Visa for the cost of the unreturned item.
We hope your new order works out. We look forward to seeing you again soon.

Thank you for shopping with us.

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