Subject: Your replacement order with Amazon.com
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 12 Aug 2013 13:18:11 +0000

Hello,

We are so sorry about the problem you had with the following item(s):

1  Hoover WindTunnel T-Series Rewind Upright Vacuum, Bagless, UH70120

We've placed a new order for you at no charge. Here are the details:
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Order Number: 103-0445488-0113804
Shipping Method: Two-Day Shipping
Estimated Delivery Date: 08/14/13

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To return the original item, click the following link to print your return mailing label:
 http://www.amazon.com/gp/orc/rml/Dy4LwQpGRRMA

When you return the item, follow the instructions listed on the mailing label page. If you don't have a printer, write back by going to the URL below:
www.amazon.com/gp/help/contact-us/returns-and-refunds.html
We must receive your return of the following items:
1  Hoover WindTunnel T-Series Rewind Upright Vacuum, Bagless, UH70120

within 30 days after this order is delivered, otherwise we'll charge your Visa for the cost of the unreturned item.
We hope your new order works out. We look forward to seeing you again soon.

Thank you for shopping with us.

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