Subject: RE: Pro numbers 1053556880 and 1053555318 / Mandatory Poster Shipments
From: Christie Kienitz <[email-masked]>
To: Michael B <[email-masked]>, John Atzert <[email-masked]>, SAG Custser <[email-masked]>, "Josh Wolfenbarger" <[email-masked]>
Date: Wed, 15 Feb 2017 18:30:04 +0000

Mike:

Sorry for any confusion in my email. I know there was a late delivery previously due to lift gates and was just suggesting to everyone that we allow a couple extra days so that we don't run into late issues with product. Example of what I was suggesting is that if you need it on the 20th than we plan as if you need it on the 18th to avoid any issues with lift gates.

Again very sorry for the inconvenience.

Christie Kienitz

From: Michael B [mailto:[email-masked]]
Sent: Wednesday, February 15, 2017 12:28 PM
To: Christie Kienitz <[email-masked]>; John Atzert <[email-masked]>; SAG Custser <[email-masked]>; Josh Wolfenbarger <[email-masked]>
Subject: Re: Pro numbers 1053556880 and 1053555318 / Mandatory Poster Shipments

Hello Christie.
For the record, I placed the order on February 2. I requested an expected date of delivery. The reply that I received said the order would be ready for delivery on February 14. The delivery date wasn't requested, it was assigned by your office. The reason I need a delivery date is so I can get it on the calendar and to ensure we don't schedule too many same day deliveries. Regardless, am I to add 2-days to the expected date of my deliveries? Just need to know how this translates. Much appreciated.
Thank you,
Michael B
LLPS

From: Christie Kienitz<mailto:[email-masked]>
Sent: Wednesday, February 15, 2017 10:35 AM
To: John Atzert<mailto:[email-masked]> ; Michael B<mailto:[email-masked]> ; SAG Custser<mailto:[email-masked]> ; Josh Wolfenbarger<mailto:[email-masked]>
Subject: FW: Pro numbers 1053556880 and 1053555318 / Mandatory Poster Shipments

Mike:

We contacted USF Holland and they said that the lift gate area is full and both orders will be delivered tomorrow. We did ship out in two separate shipments Pro numbers 1053556880 and 1053555318. USF Hollands email response is below.

In the future since lift gate deliveries are needed can you please request delivery two days earlier than you actually need the product to allow for any issues at carrier terminals and this will then avoid late deliveries to you.

Sorry for the inconvenience this has caused.

Thank you,

Christie Kienitz

From: Gale, Wendy [mailto:[email-masked]]
Sent: Wednesday, February 15, 2017 10:02 AM
To: SAG Custser
Subject: RE: Pro numbers 1053556880 and 1053555318 / Mandatory Poster Shipments

Lift gate for the Lansing area was already full for today.

Both shipments will deliver tomorrow on lift gate.

Wendy Gale
HOLLAND - JACKSON, MI
517-750-4610  PHONE
800-234-6730  TOLL FREE
517-750-4913  FAX
[email-masked]<mailto:[email-masked]>
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From: SAG Custser [mailto:[email-masked]]
Sent: Wednesday, February 15, 2017 9:58 AM
To: Gale, Wendy <[email-masked]<mailto:[email-masked]>>
Subject: FW: Pro numbers 1053556880 and 1053555318 / Mandatory Poster Shipments

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Wendy,

Can you give me ETA's on both shipments please? One shipment was supposed to arrive to Mandatory Poster yesterday ?

SAG Custser | Customer Service Rep

[email-masked]<mailto:[email-masked]>

Caraustar's Saginaw Tube Plant
3265 Commerce Centre Dr
Saginaw, MI 48601

[Image removed by sender. Caraustar]<http://www.caraustar.com/>

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