Subject: RE: Revised Quote
From: Josh Wolfenbarger <[email-masked]>
To: Michael B <[email-masked]>
Date: Fri, 28 Oct 2016 02:19:28 +0000

Hi Mike!  Appreciate the order.

I will get this going for you with the Saginaw plant.  Should we use a verbal PO, or do you have a PO number to use?
Let's plan on a ship date in Saginaw for 11-11-16, delivery to Lansing 11-14-16.

Will get with our CSR on arranging the pick-up via liftgate trailer the two pallets.  Will have her use a weight of 150#/pallet.
We'll also order new boxes to have enough for this PO.

I'll have her reach out after she contacts Holland with the box pick-up.
From: Michael B [mailto:[email-masked]]
Sent: Thursday, October 27, 2016 3:11 PM
To: Josh Wolfenbarger
Subject: Re: Revised Quote

Hello Josh.
I have at least 2 pallets worth of boxes that can be picked up asap. There probably around 300 boxes and the weight is a few hundred pounds. I don't know exactly as I don't have a scale large enough to weigh them. Please order us the following cores:

    300 cartons (56/ctn) of the 2" tubes (16,800)
    100 cartons (25/ctn) of the 3" tubes (2,500)

Please let me know when you will be having someone stop by to get the boxes. Just so I can make sure that the boxes are ready to go when they arrive. Also, please get me a date of expected delivery so I can get it on our calendar. Please let me know if you have questions. I am leaving for the day but will be in tomorrow morning.
Thank you,
Michael B
LLPS

From: Josh Wolfenbarger<mailto:[email-masked]>
Sent: Wednesday, October 26, 2016 11:19 AM
To: Michael B<mailto:[email-masked]>
Subject: RE: Revised Quote

Holland's lift gate truck is a 53' trailer, so no issues with capacity with them.

Let me know when you place the order how many boxes you have on hand for pick up, and date order is required.  From there we can make the call on scheduling a pick up on what you have vs. starting out with all new boxes.

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------
From: Michael B <[email-masked]<mailto:[email-masked]>>
Date: 10/26/16 10:47 AM (GMT-05:00)
To: Josh Wolfenbarger <[email-masked]<mailto:[email-masked]>>
Subject: Re: Revised Quote

Hello Josh.
Can you tell me how many boxes might fit in a truck load? Of course keep in mind that we need the truck with the lift-gate and I am not certain if that limits the size of the truck or not. I want to get an order placed so let  me know asap.
Thank you,
Michael B
LLPS

From: Josh Wolfenbarger<mailto:[email-masked]>
Sent: Wednesday, October 12, 2016 5:05 PM
To: Michael B<mailto:[email-masked]>
Subject: RE: Revised Quote

Thanks Mike.  Agree, and appreciate you wanting to get the details worked out ahead of time.
I know in the past pigeon holed requirements made it difficult to deal with Caraustar.
This time around, I'd like to live by the motto "We'll take care of getting you what you require."

I was thinking of a pick-up of the used boxes to start, because we are a week out to start, due to lead time on new boxes.
We could have what you have in a couple of days vs. 1 week for new ones.

I had a minimum of 250 boxes in any size combination on your orders mainly because that is the smallest run of boxes we have quoted from that supplier; in reality, as long as we get to $500 per set-up, that will be fine.   Appears that would be 2 pallets (72 boxes, 648 pcs) of 6"; 1 ½ pallets (54 boxes, 3,136 pcs) of 2"; or 2 pallets (72 boxes, 1800 pcs) of 3".

Not knowing exactly when you'll want the first round of tubes:
If you want, we can order new boxes and pick up the used ones on the return trip when we deliver.
If your required date is sooner than November 2, we can arrange to pick up what you have on hand and fill them as an initial order, perhaps targeting the minimums above.  We can still place a new order for boxes and target another date for an order to use those.

I know you were still honing in on what to order and for when, but if you can get me a tentative idea, we can finalize the best plan to get you what you need.

From: Michael B [mailto:[email-masked]]
Sent: Wednesday, October 12, 2016 3:26 PM
To: Josh Wolfenbarger
Subject: Re: Revised Quote

Hello Josh.
The cartons are bundled together. Just taped in groups of 7-10 all stacked on 1 pallet right now. Can be easily moved to multiple pallets and shrink wrapped. These can be hand loaded if necessary. However, if there is already a truck here on a particular delivery day, the lift-gate would make very quick work of it. We don't usually schedule separate pickups for the boxes. But that is up to you. Also, on a separate subject; I need to know if the pricing given is subject to order minimums. Cascade gives me the same pricing regardless of order size and is not subject to a large quantity order. The numbers are going to be there regardless but isn't room in the warehouse to take multiple truckloads. Typically a full order was about 275 cartons. They are using the same size cartons for all tubes but labeling them the correct sizes. So anyway, I just need to confirm that so we are on the same page.
Thank you,
Michael B
LLPS

From: Josh Wolfenbarger<mailto:[email-masked]>
Sent: Wednesday, October 12, 2016 8:36 AM
To: Michael B<mailto:[email-masked]>
Subject: RE: Revised Quote

Not a problem.  We're here to serve you guys.   Whenever you're ready, we'll take care of it.

How are these packaged?  Bundled and banded to pallet?  How many pallets?

Thinking in terms of USF Holland showing up to pick up, how are these typically sent back for return & reuse?
The lift gate as a pick-up might work best?

Once I have this info, I will get with the plant and arrange for the pick-up.

From: Michael B [mailto:[email-masked]]
Sent: Tuesday, October 11, 2016 3:39 PM
To: Josh Wolfenbarger
Subject: Re: Revised Quote

Hello Josh.
I haven't forgotten about you. I appreciate your patience. In the meantime, I wanted to give you a weight of the pallet of cartons/boxes we have bundled as of today. The total weight is about 231 pounds. I am guessing there are between 150-200 boxes that are ready to go. I am not quite ready to order now but will be in touch as soon as I am.
Thank you,
Michael B
LLPS

From: Josh Wolfenbarger<mailto:[email-masked]>
Sent: Friday, October 07, 2016 1:49 PM
To: Michael B<mailto:[email-masked]>
Subject: RE: Revised Quote

No worries.  Have a great weekend!

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------
From: Michael B <[email-masked]<mailto:[email-masked]>>
Date: 10/7/16 1:35 PM (GMT-05:00)
To: Josh Wolfenbarger <[email-masked]<mailto:[email-masked]>>
Subject: Re: Revised Quote

Hello Josh.
I will call you Monday afternoon to go over some of this. I appreciate your patience.
Thank you,
Michael B
LLPS

From: Josh Wolfenbarger<mailto:[email-masked]>
Sent: Friday, October 07, 2016 10:23 AM
To: Michael B<mailto:[email-masked]>
Subject: RE: Revised Quote

Hi Mike,
I was able to confirm with the carrier that liftgate service is available.  All we have to do is specify this when we arrange freight, which we would do.

If you wanted to start out with an order, we can arrange to pick up any boxes you have on hand to start, which would eliminate the delay of getting new boxes.
All I would need is the number of pallets, and approximate weight.  We would arrange pick up with USF Holland.  This would likely need to be liftgate as well, so you can easily load the boxes into the trailer.

At this point, just let me know if/how you want to proceed as you approach your upcoming order.

Have a great weekend!

From: Josh Wolfenbarger
Sent: Tuesday, October 04, 2016 5:01 PM
To: 'Michael B'
Subject: RE: Revised Quote

Saginaw could start out with recycled boxes, which would eliminate a week of the lead time to start out, without having to beg a favor off the box guy.
How many do you have ready to go?
We could arrange to have these shipped to us LTL, if that would work?  Hopefully that wouldn't be too much aggravation at your end.

When is a good time for you for pricing review?  If you had pricing that took you through an entire season, would that be helpful?  Sort of the timing of review July/August for your upcoming product launch?  Not saying there would be an increase at this time every year, but it would be an opportunity to review what paper has done and talk about the next season.  Would this work?

Intention on Caraustar end has always been to avoid a bait and switch.  We want to build your trust so we can once again become a long time supplier of tubes to your operation.  I know the way we've operated in the past has probably not been too helpful, as the general increase announcement due to what the market is doing may land at a time when it is not too good for you (in the middle of busy season!).

Will also tell you that a major supplier of tubes, cores, and paperboard has went out with an increase, and Caraustar is not following suit, as we believe the indicators are not justifying an increase in Uncoated Recycled Paperboard at this time (or tubes).

I'll give you a call tomorrow, perhaps we can button up some of the remaining details so you feel comfortable placing an order with Caraustar.

From: Michael B [mailto:[email-masked]]
Sent: Tuesday, October 04, 2016 3:45 PM
To: Josh Wolfenbarger
Subject: Re: Revised Quote

Hello Josh.
I just wanted to let you know that we have been using some recycled boxes as the Post Office has been returning them to us. We have those bundled and are ready for the pick up. I am not certain if that would be helpful in the process for you all or if that would actually be more of a problem and you would rather use new boxes each time. Also, I wanted to see what kind of a pricing guarantee comes with your pricing. I wouldn't want this to be a one-time pricing and then different pricing would be in place later on. Let me know.
Thank you,
Michael B
LLPS

From: Josh Wolfenbarger<mailto:[email-masked]>
Sent: Friday, September 30, 2016 2:33 PM
To: Michael B<mailto:[email-masked]>
Subject: RE: Revised Quote

OK. I quoted 2-3 weeks Leadtime, planning on at some lead time to get boxes.
Let me contact the box supplier to see how long it would take to get the first order of boxes in.  I will find out if we leaned on them, how quick we could get something.

As long as you were ok with an LTL portion to start out, my belief is we could get you something within 2 weeks to start, with balance to follow.  Once we know the quantities, we can sort everything out.

Have a good weekend!  Will talk to you next week.

From: Michael B [mailto:[email-masked]]
Sent: Friday, September 30, 2016 2:28 PM
To: Josh Wolfenbarger
Subject: Re: Revised Quote

Hello Josh.
I am no quite ready to quite place the order. I can let you know better Monday. However the 3 may not quite work at least this time. We would likely run our current supply pretty close to out in that time frame. I am leaving for the day now but will look at things and get back with you on Monday. Have a good weekend.
Thank you,
Michael B
LLPS

From: Josh Wolfenbarger<mailto:[email-masked]>
Sent: Friday, September 30, 2016 2:17 PM
To: Michael B<mailto:[email-masked]>
Subject: RE: Revised Quote

No worries, I know the feeling.  Great news!  Hopefully we can get this order and get a chance to once again become your tube supplier.

These are delivered prices.  No additional freight.
The liftgate needs to be confirmed.  I'm not sure what the various freight companies have available with liftgate.  Also depends on number of pallets ordered-what fits in a smaller trailer with liftgate, etc.  We would at least match the service model you have today with what's being quoted.

If we received order today, would be looking at 10-21 delivery at 3 weeks.  We'd need to get the box order going.

So I can try to stay ahead on the freight, what would your order quantities be this time around?  I have a message into Saginaw's Plant Manager.  If I knew what the order would be, he can be more specific with his request for freight info.

From: Michael B [mailto:[email-masked]]
Sent: Friday, September 30, 2016 1:48 PM
To: Josh Wolfenbarger
Subject: Re: Revised Quote

Hello Josh.
Sorry for the delay. Have just been swamped with the start of the new season. The numbers do look pretty good this time. I was wondering if the freight costs are included in the pricing. If not, I will need to know what that is to get a true comparison to what we currently pay. Also, is the liftgate a for sure thing or just a request that is being made. Let me know if there is a separate charge to have that added and what that is broken out. Almost ready to order so let me know ASAP. [Thumbs up emoticon]
Thank you,
Michael B
LLPS

From: Josh Wolfenbarger<mailto:[email-masked]>
Sent: Monday, September 19, 2016 1:26 PM
To: Michael B<mailto:[email-masked]>
Subject: Revised Quote

Hi Mike,
Hope you had a good weekend.
I was authorized to provide the attached prices.

After you have a chance to review, if you can let me know your thoughts, that would be great.  Hopefully the pricing is in line with where you would need it for Caraustar to supply your November order.

Thanks again for your consideration of Saginaw for this business.

Have a great week!

Josh Wolfenbarger | Account Representative

[email-masked]<mailto:[email-masked]>
(734) 309-6815 (Cell)

Caraustar's Saginaw Tube Plant
3265 Commerce Centre Dr
Saginaw, MI 48601

[Image removed by sender. Caraustar]<http://www.caraustar.com/>

Confidentiality Note: This e-mail and any attachments are confidential and may be protected by legal privilege. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of this e-mail or any attachment is prohibited. If you have received this e-mail in error, please notify us immediately by returning it to the sender and delete this copy from your system. Thank you for your cooperation.