Subject: UPS Shipping Refund
From: "UPS Communications" <[email-masked]>
To: <[email-masked]>
Date: Thu, 2 Jun 2011 12:19:54 -0400 (EDT)

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2011 UPS Rates
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Dear UPS Customer,

It has come to our attention that between the dates of January 3, 2011 and January 10, 2011, the rates displayed in the UPS shipping system may have been lower than the amount charged to your credit card. While you were charged the correct shipping rates for your account, we will honor the displayed rate and refund the difference to make up for any confusion this may have caused. There is no action required from you to initiate this refund.

The difference between the displayed rate and the charged rate will be credited back to your credit card within the next two billing cycles. We apologize for any confusion this may have created and thank you for the business you entrust to UPS.

For additional information, please call 800-811-1648.

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