Subject: credit issue
From: "Mike" <[email-masked]>
To: "David Lynch" <[email-masked]>
Date: Tue, 22 Jul 2008 17:02:26 -0400

David,
I tried to do a credit on an order (Trans ID #ESHP2C427073) and I got the error message below:Result Code: 5 
      Response Message: Invalid merchant information: 10009-You can not refund this type of transaction 

Can you tell me why I can't credit this?  Let me know asap?
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]