Subject: order problem form yesterday
From: "Mike" <[email-masked]>
To: "Josh Bridges" <[email-masked]>
Date: Fri, 1 Feb 2008 18:24:11 -0500

Josh,
We had a call today from a lady who was extremely upset.  She stated that the rep she spoke to was extremely pushy and unpleasant to speak with.  The lady proceeded to speak to the rep and ended up giving her information.  She states that before she hung up she decided that she wanted to cancel the order.  She said the rep responded by saying it was too late that the order had been processed and there was nothing she could do to cancel it.  We canceled it and credited their account for the balance owed.  I want to here this one.  The order information is as recorded:
Order #470603 by Ann S, 316-681-3500
CHRISTIE BEAT
INK COMMERCIAL CONTRACTORS LLC 
240 N ROCK RD STE 104 WICHITA, KS 67206-2244
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]