Subject: Immediate Attention
From: "Customer Service" <[email-masked]>
To: <[email-masked]>
Date: Wed, 16 Apr 2008 17:32:21 -0400

Attached are a explanation letter and a new W-9.  If you have any questions please call at 877-321-4144.
Thank you,
Michael Bishop (for Helen Coscarelli)

----- Original Message ----- 
From: [email-masked] 
To: [email-masked] 
Sent: Wednesday, April 16, 2008 12:23 PM
Subject: eVA Customer Care Issue #111952

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      Issue #: 111952 
      Subject: Tax Id Change 
      Status: Closed  
      Issue Type: Vendor Account Maintenance, Tax ID Chg, Moderate  
      Priority: Priority3-Moderate-Medium 
      Projects: Non Billing Issue eVA Customer Care Only 
      Organization: LABOR LAW POSTER SERVICE-143918543 
      Submitted By: Coscarelli, Helen on 16-Apr-2008 877-321-4144 
      Ent ered By: Carey, Tiffany on 16-Apr-2008 1-866-289-7367 
      Assigned To: Carey, Tiffany on 16-Apr-2008 1-866-289-7367 
      Next Action By: *Unassigned* 

Solution: 
--------------------------------------------------------------------------------
Dear Vendor, 

Thank you for your recent inquiry. 

If you receive purchase orders electronically, there are two steps to getting your company name changed. If you do not receive electronic orders, step 2 does not apply to you.

Step 1. In order to change your Headquarter Legal Name and/or Tax ID on your eVA account, please include the following information in an email to [email-masked]:

Headquarter Legal Name: (Name as listed on eVA)
Last Four Digits of your Tax ID: (Tax ID as listed on eVA) (for security purposes)
Person Requesting Change:
Title and Phone # of Person Requesting Change:
Request: (New Company Name, new Tax ID)
Email address:

As soon as we receive the above information, we will process your request and you will receive a confirmation email.

Please note that unless otherwise specified in your correspondence, your new Legal Name will also be reflected on your 1099 information.

Step 2: To upda te your Company name
Login to your Ariba account 
(If you have login/password problems go here: http://www.eva.virginia.gov/vendors/pages/passwordproblems.htm and click on Ariba password problems)
Click on Configuration
Click on Basic Information
Save Changes
Failure to do this step will mean that Purchase Orders will have your old company name and possible delay payments to you for your goods and services.

Please feel free to contact us at the phone or email below with any other questions.

Thank you, 

eVA Customer Care
(866) 289-7367 or (804) 371-2525 outside the US
[email-masked]