Subject: Fw: Notification of chargeback reversal: Case ID #PP-462-400-472 - FV001
From: "Customer Service" <[email-masked]>
To: <[email-masked]>
Date: Wed, 11 Jun 2008 10:37:41 -0400

----- Original Message ----- 
From: <[email-masked]>
To: <[email-masked]>
Sent: Friday, May 09, 2008 4:32 PM
Subject: Notification of chargeback reversal: Case ID #PP-462-400-472 - 
FV001

> Dear Michael Bishop,
>
> We recently notified you that one of your buyers filed a chargeback
> indicating that duplicate payments were made for a single transaction.
>
> It is PayPal's standard practice to attempt to dispute wrongful
> chargebacks. After careful consideration of the information provided by 
> you
> and the buyer regarding the transaction detailed below, we have determined
> that we will be unable to successfully dispute this chargeback with the
> buyer's credit card issuer.
>
> Since the credit card issuer granted the chargeback to the buyer, we have
> debited $67.25 USD from your PayPal account in order to reimburse the
> buyer. This is in accordance with the terms of the PayPal User Agreement.
>
> Also, PayPal was charged a settlement fee. As a result we debited your
> PayPal account to pay for this fee. This action was taken in accordance
> with the terms of the PayPal User Agreement.
>
> Please review the transaction information below and other details about
> this case.
>
>
> -----------------------------------
> Details of Disputed Transaction
> -----------------------------------
>
>
> Buyer's Name:
> Buyer's Email:
> Buyer's Transaction ID: 3VX67711839051509
>
>
>
>
> Transaction Date:Mar 7, 2008
> Transaction Amount:-$67.25 USDCase #:PP-462-400-472
>
>
> Your Transaction ID: 3VX67711839051509
>
>
>
> -----------------------------------
> What to Do Next
> -----------------------------------
>
> This case is now closed. No additional steps are required by you.
>
>
> -----------------------------------
> Other Details
> -----------------------------------
>
> This transaction was reversed for the following reasons(s):
>
> - We did not receive a reply to our request for information within the
> required time period.
> - This chargeback type is not covered under PayPal's chargeback policies.
>
> For further assistance, please log in to your PayPal account and click the
> Help link located in the top right corner of any page, or email our
> Chargeback Department at the email address below. Be sure to include your
> case ID number in the subject of the email.
>
> Thank you for your patience and cooperation in helping us with this 
> matter.
> We appreciate your business and regret that you experienced a chargeback.
>
> Sincerely,
> PayPal
> Chargeback Department
> Email: [email-masked]
> Fax: 402-537-5755
> CB:PP-462-400-472:R3:USD67.25:04222008:3VX67711839051509
>
>
> ----------------------------------------------------------------
>
> PayPal Email ID PP768
>