Subject: Re: BBB Accreditation request
From: "Mike" <[email-masked]>
To: "BBB PROB - BBB of Western Michigan" <[email-masked]>
Date: Fri, 28 Jan 2011 16:26:17 -0500

Terry,
We actually do currently have 147 employees between three departments and 2 call centers.  One of the call centers is located in our building and the other is just down the street.  That number will greatly reduce once we get "out of season".
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked] 
  ----- Original Message ----- 
  From: BBB PROB - BBB of Western Michigan 
  To: [email-masked] 
  Sent: Friday, January 28, 2011 3:15 PM
  Subject: BBB Accreditation request

  Dear Mr. Bishop:

  The BBB has reviewed the interest form from you regarding BBB accreditation.  After review of our file on your company, it seems that your company is not eligible at this time due to your current grade of "C-", which is due to the number of complaints in file and delayed resolution to multiple complaints in file.  BBB Accredited Businesses must maintain a grade of at least "B".  

  We do have one question for you.  We note you listed the number of employees as 140+ on the form.   I know from speaking with you in the past, you confirmed that while you have mailing addresses in every state, there is only one physical location, which is in Lansing.  Please confirm the number of employees at this location as this number does not appear to be correct based on the nature of your business and one physical location.

  Upon clarification of the employee number, we will revise this information in our report on your company.

  As for becoming accredited, you may wish to check back next year to see if the company is eligible at that time. 

  Sincerely,

  Terry Glenn | Trade Practice Supervisor

  Tel:  616-774-8236

  Fax:  616-774-2014

  [email-masked]  

  www.bbb.org | Start With Trust

  BBB of Western Michigan, Inc.

  40 Pearl NW STE 354

  Grand Rapids MI 49503-3026

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