Subject: chargebacks
From: "Mike" <[email-masked]>
To: "David Lynch" <[email-masked]>
Date: Wed, 16 Apr 2008 11:25:03 -0400

David,
I am wondering if you could call me to explain the process of the chargeback process.  We recently received a couple of chargebacks and we might need some help in how to respond to them.  We have proof of delivery for these orders but do not know how to or who to submit the paperwork.  Can you call our office?  One of my admin. assistants, Amber Blais, is responsible for resolving chargebacks.  Would you be able to call in and advise her on how this all is to be handled?  That would be very helpful.  I appreciate any help you can lend.
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]