Subject: wrong shipping method & wrong products
From: "Mike" <[email-masked]>
To: "Ryan Dooley" <[email-masked]>, "Josh Bridges" <[email-masked]>
Date: Tue, 17 Jul 2007 13:57:05 -0400

Here are a couple we just caught with wrong shipping method chosen.  (This looks like a new rep. -Robert S.)
EXCHANGE BANK OF FAIRFAX  > 660-686-3312
HICKMAN CNTY SNIOR CTIZENS CTR > 270-653-4314
Next are orders processed incorrectly with wrong products:
1) FRANKLIN COUNTY COURTHOUSE > 208-852-1090 by Donna F.  This order was processed as 2- csets (full price) and should have been 1-cset & 1-cset (add'l).  We overcharged them by $7.00.
2) DELOITTE & TOUCHE LLP > 702-893-3164 by Debra M was put as 2-cset (add'l) and should have been 1-cset & 
1-cset (add'l).  This one was undercharged by $13.00.
The user should be verifying pricing (which is prompted)before finalizing the order.  If pricing doesn't match, they should back space or hit previous to correct product(s).
Thanks,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]