Subject: Re: recording(s) needed
From: "Mike" <[email-masked]>
To: "Susan Beimesche" <[email-masked]>
Date: Wed, 2 Sep 2009 10:15:20 -0400

Sue,
So you know if these calls were made from your Arizona office?  And would they be 2 or 3 hours behind us here (EST)?
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked] 
  ----- Original Message ----- 
  From: Susan Beimesche 
  To: Mike 
  Sent: Wednesday, September 02, 2009 9:15 AM
  Subject: RE: recording(s) needed

  We have it as: 8/19/2009 11:59:12 AM

   

  Thanks,
  Sue Beimesche
  QA Client Services Liaison
  RDI Marketing Services, Inc
  Office (513) 273-4867

  Cell (513) 316-3577

  [email-masked]

------------------------------------------------------------------------------

  From: Mike [mailto:[email-masked]] 
  Sent: Tuesday, September 01, 2009 5:45 PM
  To: Susan Beimesche
  Subject: Re: recording(s) needed

  Can you get me the time when the order was processed?  I am trying to see when and where things went wrong.

  Thank you,
  Michael Bishop
  Labor Law Poster Service
  Phone 877-321-4144
  Fax 888-442-4144
  [email-masked] 

    ----- Original Message ----- 

    From: Susan Beimesche 

    To: Mike 

    Cc: Bridges, Josh 

    Sent: Tuesday, September 01, 2009 5:32 PM

    Subject: RE: recording(s) needed

    Mike,

    I have uploaded the recording (which was a sale) for this phone number. We only have it once in our system.

     

    Thanks,
    Sue Beimesche
    QA Client Services Liaison
    RDI Marketing Services, Inc
    Office (513) 273-4867

    Cell (513) 316-3577

    [email-masked]

----------------------------------------------------------------------------

    From: Mike [mailto:[email-masked]] 
    Sent: Tuesday, September 01, 2009 5:17 PM
    To: Susan Beimesche
    Subject: recording(s) needed

    Sue,

    I have 3 orders placed on the same day by the same rep for the same customer to the same address (which are all bad addresses).  One strange thing is that there is about an hour and a half between the 1st and second order.  The 2nd and 3rd look like the order was just processed twice since it is for the same time and the order numbers are sequential.  Anyway, please send me over any and all recordings.  The information is as follows:

          Company
         29130734: IGA 
         
          Phone
         828-488-2584 
         
          Campaign
         2009-06 Telemarketing
         
          Order Number
         952505 
         
          Keycode
         A12485273468 
         
          Order Type
         Phone
         
          Order Status
         Shipped 
         
          Sales Person
         Irma C
         
          Commission

          Created On
         08-19-2009 2:05 PM 
         
          Shipping Method
         USPS 
         
          Shipping Address
         DANNY COOPER
          IGA
          345 MAIN ST 
          BRYSON CITY, NC 28713
         
          Shipped On
         08-20-2009 
         
          Shipping Notes

    Item Details

          Product
         Quantity
         Price

          150: Complete Set(s) of Fed and State Posters-NC
         1
         $59.50

          Tax (0 %)
         $0.00

          Shipping
         $7.75

          Order Total
         $67.25

    Payment Details

         Date
         Entered By
         Transaction Type
         Payment Info
         TransactionID
         Amount
         
          This order has no payment entries

          Order Total
         $67.25
         
          Amount Owed
         $67.25

    ______________________________________________________________

          Company
         29130734: IGA 
         
          Phone
         828-488-2584 
         
          Campaign
         2009-06 Telemarketing
         
          Order Number
         952512 
         
          Keycode
         A12485273468 
         
          Order Type
         Phone
         
          Order Status
         Shipped 
         
          Sales Person
         Irma C
         
          Commission

          Created On
         08-19-2009 3:31 PM 
         
          Shipping Method
         USPS 
         
          Shipping Address
         DANNY COOPER
          IGA
          345 MAIN ST 
          BRYSON CITY, NC 28713
         
          Shipped On
         08-20-2009 
         
          Shipping Notes

    Item Details

          Product
         Quantity
         Price

          150: Complete Set(s) of Fed and State Posters-NC
         1
         $59.50

          Tax (0 %)
         $0.00

          Shipping
         $7.75

          Order Total
         $67.25

    Payment Details

         Date
         Entered By
         Transaction Type
         Payment Info
         TransactionID
         Amount
         
          This order has no payment entries

          Order Total
         $67.25
         
          Amount Owed
         $67.25

    _______________________________________________________________

          Company
         29130734: IGA 
         
          Phone
         828-488-2584 
         
          Campaign
         2009-06 Telemarketing
         
          Order Number
         952513 
         
          Keycode
         A12485273468 
         
          Order Type
         Phone
         
          Order Status
         Shipped 
         
          Sales Person
         Irma C
         
          Commission

          Created On
         08-19-2009 3:31 PM 
         
          Shipping Method
         USPS 
         
          Shipping Address
         DANNY COOPER
          IGA
          345 MAIN ST 
          BRYSON CITY, NC 28713
         
          Shipped On
         08-20-2009 
         
          Shipping Notes

    Item Details

          Product
         Quantity
         Price

          150: Complete Set(s) of Fed and State Posters-NC
         1
         $59.50

          Tax (0 %)
         $0.00

          Shipping
         $7.75

          Order Total
         $67.25

    Payment Details

         Date
         Entered By
         Transaction Type
         Payment Info
         TransactionID
         Amount
         
          This order has no payment entries

          Order Total
         $67.25
         
          Amount Owed
         $67.25

     

    Thank you,
    Michael Bishop
    Labor Law Poster Service
    Phone 877-321-4144
    Fax 888-442-4144
    [email-masked]