Subject: Re: recording needed
From: "Mike" <[email-masked]>
To: "Susan Beimesche" <[email-masked]>
Date: Thu, 23 Jul 2009 16:06:30 -0400

Sue,
Do you know if there is a reason they are unable to find these.  This is the second request this week that they could not locate?  Are they not saving these files?  These are orders that have been placed in our system, by your reps so it seems there should be some kind of record that verifies the order.  I would hope that they are not dumping those files until we are finished with the 2009 campaign.  Let me know what you find out.
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked] 
  ----- Original Message ----- 
  From: Susan Beimesche 
  To: Mike 
  Cc: Linda Strong ; Bridges, Josh 
  Sent: Thursday, July 23, 2009 3:10 PM
  Subject: RE: recording needed

  Mike,

  We cannot find this sale in our system. We had our IT department do a call history lookup and they could not find this phone number dialed either.

   

  Thanks,
  Sue Beimesche
  QA Client Services Liaison
  RDI Marketing Services, Inc
  Office (513) 273-4867

  Cell (513) 316-3577

  [email-masked]

------------------------------------------------------------------------------

  From: Mike [mailto:[email-masked]] 
  Sent: Thursday, July 23, 2009 12:03 PM
  To: Susan Beimesche
  Subject: recording needed

  Sue,

  I need the following recordings sent over:

        Company
       620581306: WALLY PLUMBING SUPPLY INC 
       
        Phone
       718-854-8484 
       
        Campaign
       Tele 2009 (8/06-8/07)
       
        Order Number
       573369 
       
        Keycode
       A12408752506 
       
        Order Type
       Phone
       
        Order Status
       Shipped 
       
        Sales Person
       Juan G
       
        Commission

        Created On
       02-09-2009 4:28 PM 
       
        Shipping Method
       USPS 
       
        Shipping Address
       BONNIE
        WALLY PLUMBING SUPPLY INC
        4807 8TH AVE 
        BROOKLYN, NY 11220-2213
       
        Shipped On
       02-10-2009 
       
        Shipping Notes

  Item Details

        Product
       Quantity
       Price

        117: Complete Set(s) of Fed and State Posters-NY
       1
       $59.50

        Tax (0 %)
       $0.00

        Shipping
       $7.75

        Order Total
       $67.25

  Payment Details

       Date
       Entered By
       Transaction Type
       Payment Info
       TransactionID
       Amount
       
        This order has no payment entries

        Order Total
       $67.25
       
        Amount Owed
       $67.25

  ----------------------------------------------------------------------------------------------------

  Thank you,
  Michael Bishop
  Labor Law Poster Service
  Phone 877-321-4144
  Fax 888-442-4144
  [email-masked]