Subject: Fw: Case received: Case ID #PP-001-279-271-848 - F-V001
From: "LLPS Customer Service" <[email-masked]>
To: "Amber Blais" <[email-masked]>
Date: Sat, 16 Apr 2011 09:47:40 -0400

Please take care of this for me.
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]
----- Original Message ----- 
From: <[email-masked]>
To: <[email-masked]>
Sent: Saturday, April 16, 2011 1:30 AM
Subject: Case received: Case ID #PP-001-279-271-848 - F-V001

> Hello Michael Bishop,
>
> We were recently notified that one of your buyers filed a chargeback by
> asking their credit card company to reverse a payment made to you on Mar 
> 2,
> 2011.
>
> The buyer claims that the item was damaged on receipt or is significantly
> not as described. The credit card company wants additional information 
> from
> you about this transaction.
> Transaction details
> Buyer's Name:Adam S Crawford
> Buyer's Transaction ID: 2D323646JT666030Y
>
> Transaction Date:Mar 2, 2011
> Transaction Amount:-$183.75 USD
> Case #:PP-001-279-271-848
> Your Transaction ID: 9AK55409GB190471Y
>
> Chargeback is a process initiated outside of PayPal by the credit card
> holder, and the outcome of the chargeback is decided by the credit card
> company, not by PayPal.
>
> One of the unique benefits of using PayPal is that we help you fight
> unwarranted chargebacks.
> What to do nextPlease log in to your PayPal account as soon as possible 
> and
> visit the Resolution Center to provide the following information about 
> this
> transaction, if available:
> - Evidence that the merchandise/service was as described
> - Evidence that you attempted to resolve the issue with the buyer
> - Evidence that the buyer didn't try to contact you to resolve the problem
> - Evidence that you provided a replacement to the buyer
>
> Please submit your response within 10 calendar days of the date of this
> email, so that we can help dispute this chargeback for you. The credit 
> card
> company determines chargeback timeframes and outcomes. Once PayPal sends
> the credit card company your information, it may take up to 75 days for 
> the
> credit card company to make a final decision.
>
> Because the credit card company has received a chargeback on this
> transaction, we may place a temporary hold on the funds associated with
> this transaction until this case is resolved.
>
> For more information about how to protect your funds against chargebacks,
> go to:
> https://www.paypal.com/uschargebacks
> Other DetailsThere are no other details regarding this transaction at this
> time.
>
>
> Sincerely,
>
> PayPal
> Chargeback Department
>
>
> CB:PP-001-279-271-848:R1:USD183.75:4/15/2011:9AK55409GB190471Y
>
>
> PPID PP767