Subject: Order problem
From: "Mike" <[email-masked]>
To: "Josh Bridges" <[email-masked]>
Date: Thu, 21 Feb 2008 09:46:33 -0500

Josh,
    Order #479425, (281-528-8768) by Vanessa C, is incorrectly placed.  I have attached a copy of the order details page for your viewing and training purposes.  As you can see the intent was to send out 2 sets of posters but to separate locations.  If this is needed ever, there needs to be 2 separate orders placed so that 2 separate labels are printed out (Otherwise, our shipping department will only receive the label for the one order).  This all is achieved very easily by first putting in the 1 set going to the first location (probably the default address).  Then using the same ID number, they would go back into the order process, select the correct state posters needed ("View all Products" button would need to be activated), and process through to the shipping information, changing it to that second location.  If there are more locations needed, then add'l orders would need to be placed for each location.  Note: the rep would only need to change the shipping info. on the second order (or more), leaving the mailing info. the same.  
    I will go ahead and fix these orders so they are shipped and billed properly.  Let me know if you have any questions.
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]