Subject: Fw: How was your recent experience with DIRECTV?
From: "Mike" <[email-masked]>
To: "Celeste B" <[email-masked]>
Date: Mon, 7 Feb 2011 14:51:27 -0500

Untitled DocumentThought you might want to respond.
Thank you,
Michael Bishop
[email-masked] 

----- Original Message ----- 
From: DIRECTV Customer Service Center 
To: [email-masked] 
Sent: Monday, February 07, 2011 2:48 PM
Subject: How was your recent experience with DIRECTV?

                
                      
                        Dear michael a bishop: 
                        DIRECTV would like to thank you for your call on 2/05/2011 to our Customer Service Center. Feedback regarding your customer experience is very important to DIRECTV and your complete satisfaction is our goal.

                        We invite you to participate in our brief customer survey to provide your opinions about what we are doing well and how we can improve. Your time is valuable-the survey will take less than 5 minutes to complete. 
                        Click here to take the brief survey. 
                        For your convenience, the survey will be available until 2/14/2011.

                        We promise you that no one will attempt to sell you anything as a result of participating in this survey. The findings will be used for research purposes only, and your identity will be kept completely confidential.

                        Thanks in advance for your feedback and for being a loyal DIRECTV customer. We look forward to hearing from you. 
                        DIRECTV Customer Service 

     
        
      If you would like to pass along questions or comments pertaining to DIRECTV'S products or services or have any non-survey related issues, (i.e. billing, customer service, products shipped or ordered etc.), please contact DIRECTV'S customer service department directly at http://www.directv.com or 1-800-DIRECTV.
        
      Convergys Customer Intelligence Services is sending you this message on behalf of DIRECTV. If you wish to be excluded from future online research with Convergys, please use the Unsubscribe link below to enter your e-mail address, and press submit to be removed from our database or write to DIRECTV Opt Out, 1050 17th Street, Suite 2100, Denver, CO 80265.

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