Subject: Re: order canceled
From: "Mike" <[email-masked]>
To: "Bridges, Josh" <[email-masked]>
Date: Tue, 2 Dec 2008 15:47:47 -0500

On my end, if an order cancels, the rep loses credit for the sale.  It is not a sale any longer.  In this case, this cancel is from today.  I think it should be reflected in the sales performance since it is no longer a sales.  Unless you think we should add a separate field that shows the cancelations.  Regardless, it should not be included in the sales.

  ----- Original Message ----- 
  From: Bridges, Josh 
  To: Mike 
  Sent: Tuesday, December 02, 2008 3:14 PM
  Subject: RE: order canceled

  I think that it is better if you keep a separate list of cancels (if they call in to cancel), so that we can see our performance on once report (after internal cancels) and then you can deduct your cancels at the end of the month. 

  What do you think? 

------------------------------------------------------------------------------

  From: Mike [mailto:[email-masked]] 
  Sent: Tuesday, December 02, 2008 3:11 PM
  To: Bridges, Josh
  Subject: order canceled

  Josh,

  A customer called in to cancel their order.  It is as follows:

  ORDER # 541342, REP- Maria M (12-02-2008 9:26 AM )

  860-643-9506 

  PAULA
  E CENTER FAMILY DENTISTRY
  147 E CENTER ST 
  MANCHESTER, CT 06040-5242

  Can you make sure the report reflects this please.

  Thank you,

  Michael Bishop
  Labor Law Poster Service
  Phone 877-321-4144
  Fax 888-442-4144
  [email-masked]