Subject: Re: Invoice 1249389
From: "LLPS Customer Service" <[email-masked]>
To: Robert Amparán <[email-masked]>
Date: Thu, 21 Apr 2011 11:26:35 -0400

Hi Robert.
Sorry for the confusion.  The rep does confirm the address when ordering but they do also ask the person for payment preference after giving pricing.  If payment can not be paid at the time of the order, they would invoice if requested.  Regarding the posters, you are correct in that the posters have a different minimum wage.  We only provide state and federal requirements.  Any city ordinances would have to be obtained from those offices and we are only able to show the state wages on our state posters.  Regardless, I do apologize for any misunderstanding that has taken place.  I have noted your account that posters are being returned.  Your correspondence is greatly appreciated!  Have a great day!
Thank you,
Michael B
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked] 
  ----- Original Message ----- 
  From: Robert Amparán 
  To: LLPS Customer Service 
  Sent: Monday, April 18, 2011 7:54 PM
  Subject: Re: Invoice 1249389

  Hi Michael,

  I spoke with Deseray recently, who informed me that she did not request any labor law posters for my office, but rather was verifying our business address as requested by one of your associates. She was unaware that this confirmation would result in the sending of labor law posters (which are not correct for the City & County of San Francisco as there is a different minimum wage amount as well as other SF-specific details not included in the posters).

  Therefore, these posters are being returned to you. Upon receipt of the returned items, please void the invoice as attached in the first message of this email thread.

  Sincerely,
  Robert M. Amparán

  On Mon, Apr 18, 2011 at 2:50 PM, LLPS Customer Service <[email-masked]> wrote:

    Robert,
    The information we have on file is that someone by the name of Desiree spoke to one of our representatives on 3/28/2011 at 3:08pm.  It appears that they authorized the order but to have the invoice and posters sent to your attention.  If you have additional questions regarding this matter, please feel free to contact our customer service at 877-321-4144.  Please reference your order number when you call.

    Thank you,
    Michael B
    Labor Law Poster Service
    Phone 877-321-4144
    Fax 888-442-4144
    [email-masked]
    ----- Original Message ----- From: "Rob Amparán" <[email-masked]>
    To: "Labor Law Poster Service" <[email-masked]>
    Sent: Monday, April 18, 2011 3:52 PM
    Subject: Re: Invoice 1249389

    please provide documentation that my office requested or ordered a poster from your company.

    your anticipated cooperation with this request is greatly appreciated.

    sincerely
    robert amparan

    Sent from my iPhone

    On Apr 18, 2011, at 12:09 PM, Labor Law Poster Service <[email-masked]> wrote:

      INVOICE

      -------------------------
      Thank you for your order. Your invoice is attached.

      This is an automatically generated message from Labor Law Poster Service.
      UID: 539
      <1249389.pdf> 

  -- 
  Robert M. Amparán
  Law Offices of Robert M. Amparán
  861 Bryant Street
  San Francisco, CA  94103
  [email-masked]
  http://www.amparanlaw.com
  (415) 431-1313
  (415) 431-1312 – fax

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