Subject: Re: order canceled
From: "Mike" <[email-masked]>
To: "Beimesche, Susan" <[email-masked]>
Date: Fri, 10 Jul 2009 13:16:02 -0400

Makes sense.
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked] 
  ----- Original Message ----- 
  From: Beimesche, Susan 
  To: Mike 
  Cc: Bridges, Josh 
  Sent: Friday, July 10, 2009 12:12 PM
  Subject: RE: order canceled

  The rep had already processed the order when the customer told her that he wanted to shop around for a better price and quickly got off the phone. Our rep then called the customer back and gave him the number to cancel as she was unaware that we could cancel these orders internally. 

  Since it was already canceled on your end, we did not go in and cancel this last night. 

  I apologize that I did not respond to this email earlier. 

   

  Thanks,
  Sue Beimesche
  QA Client Services Liaison
  RDI Marketing Services, Inc
  Office (513) 273-4867

  Cell (513) 316-3577

  [email-masked]

------------------------------------------------------------------------------

  From: Mike [mailto:[email-masked]] 
  Sent: Thursday, July 09, 2009 3:52 PM
  To: Beimesche, Susan
  Cc: Bridges, Josh
  Subject: order canceled

  Customer called in stating they told the rep they did not want to order but suspected the rep may have put it through anyway.  The order information is as follows:

        Company
       170705987: PUZIOS IRON STUDIO 
       
        Phone
       404-888-0340 
       
        Campaign
       2009-06 Telemarketing
       
        Order Number
       938207 
       
        Keycode
       A12484564079 
       
        Order Type
       Phone
       
        Order Status
       Canceled 
       
        Sales Person
       Tammy W
       
        Commission

        Created On
       07-09-2009 3:27 PM 
       
        Shipping Method
       USPS 
       
        Shipping Address
       MICHAEL
        PUZIOS IRON STUDIO
        801 BEDFORD ST NW 
        ATLANTA, GA 30318-5254
       
        Shipped On

        Shipping Notes

  Item Details

        Product
       Quantity
       Price

        38: Complete Set(s) of Fed and State Posters-GA
       1
       $49.50

        Tax (0 %)
       $0.00

        Shipping
       $7.75

        Order Total
       $57.25

  Please pull recording and let me know if this may be the case.  This is the second call today however my rep did not save off the first orders information for me.  Let me know.

  Thank you,
  Michael Bishop
  Labor Law Poster Service
  Phone 877-321-4144
  Fax 888-442-4144
  [email-masked]