Subject: Multiple charges
From: "Mike" <[email-masked]>
To: "Vaughan, Janet" <[email-masked]>
Date: Wed, 9 Dec 2009 17:54:17 -0500

Janet,
We had something sort of malfunction today with a customers transactions.  I am not certain if it was our side that this occurred or if it was something that was generated on your end.  The customer was double charged at 2:40p, then at 2:49p and then again at 2:54p.  The transaction number are as follows:
VTGE4CEC8B79, VRFE4D14615B, VLFE4E8A852B, VQFE4CFD8CE0
Can you look into this and let me know if you can see why this may have taken place?  Much appreciated.
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]