Subject: Fw: Case received: Case ID #PP-890-721-522 - F-V001
From: "Customer Service" <[email-masked]>
To: "Amber Blais" <[email-masked]>
Date: Tue, 2 Feb 2010 10:23:15 -0500

Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]
----- Original Message ----- 
From: <[email-masked]>
To: <[email-masked]>
Sent: Tuesday, February 02, 2010 2:10 AM
Subject: Case received: Case ID #PP-890-721-522 - F-V001

> Hello Michael Bishop,
>
> We were recently notified that one of your buyers filed a chargeback and
> asked the credit card issuer to reverse a payment made to you on Dec 30,
> 2009.
>
> The buyer claims that a single purchase of the item was charged more than
> once. Their credit card company needs additional information from you 
> about
> this transaction.
>
>
> -----------------------------------
> Transaction Details
> -----------------------------------
>
>
> Buyer's Name:OCCS INC
> Buyer's Transaction ID: 4ED40834AT8642700
>
> Transaction Date:Dec 30, 2009
> Transaction Amount:-$60.22 USD
> Case #:PP-890-721-522
> Your Transaction ID: 4JD63275GJ2111125
>
> -----------------------------------
> What to Do Next
> -----------------------------------
>
> Please respond within 10 days so that we can help resolve this chargeback.
> To respond, log in to your PayPal account and go to the Resolution Center
> to provide evidence that you did either of the following:
>
> * Delivered 2 items to the buyer
> * Received payment only once
>
> The credit card issuer decides if the buyer's claim is legitimate. Once 
> the
> credit card issuer receives your information, it may take up to 75 days to
> make a final decision.
>
> Because the credit card issuer has reversed the charge for this
> transaction, we've placed a temporary hold on the funds associated with
> this transaction until the case is resolved. Our user agreement explains
> our policies on holding funds.
>
> You can learn more about chargebacks in the Resolution Center tutorials.
>
>
> -----------------------------------
> Other Details
> -----------------------------------
>
> There are no other details regarding this transaction at this time.
>
>
> Sincerely,
>
> PayPal
> Chargeback Department
> Email: [email-masked]
> Fax: 402-537-5755
>
>
> CB:PP-890-721-522:USD60.22:2/1/2010:4JD63275GJ2111125
>
>
> ----------------------------------------------------------------
>
> PayPal Email ID PP767