Subject: Re: #116409 - Training Sale?
From: "Mike" <[email-masked]>
To: "Ryan Dooley" <[email-masked]>
Date: Mon, 18 Apr 2011 14:23:43 -0400

Have ya got another order #?  This is a mail order from 2006.
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked] 
  ----- Original Message ----- 
  From: Ryan Dooley 
  To: Mike 
  Sent: Monday, April 18, 2011 1:45 PM
  Subject: #116409 - Training Sale?

  Mike,

  I think this would be good to go over with Carlos.  The customer called in to take care of their balance on the 1st; the day after a collection call was made.  However, when they called, we only took payment on 1 account, when indeed we could have captured payment on both unpaid accounts.  Rene called back today and got the 2nd account paid, but maybe something Carlos could have gotten on the inbound call?  

  Thank you.