Subject: Re: paperwork
From: "Mike" <[email-masked]>
To: "Robert Rife" <[email-masked]>
Cc: "Ruth Mascardo" <[email-masked]>
Date: Wed, 23 Mar 2011 12:20:21 -0400

Bob or Ruth.
I would like to request that you revise the part that talks about the renewal.  I would prefer it to say that after the first 12 months, either party can cancel upon 30 day notice.  If we can agree to add that, we should be able to get this completed.  Let me know.
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked] 
  ----- Original Message ----- 
  From: Robert Rife 
  To: Mike 
  Cc: Ruth Mascardo 
  Sent: Sunday, March 20, 2011 12:54 PM
  Subject: RE: paperwork

  Hi Mike,

  Attached is a revised Service Agreement that attempts to clarify the points you raise below with some additional language.  We also delete the language we mention we'd strike below that related to local access, which we do not provide as a part of this agreement.  Please take a look and let me know if you have any further questions or need anything additional.

  Thanks Mike!

  Bob

  Respectfully,
  Robert S. Rife
  CEO, President
  Broadband Dynamics, LLC
  Diversified Telecommunications Consulting, LLC
  480.941.0444 V
  480.941.1143 F
  www.broadbanddynamics.net
  www.diversifiedconsulting.net  

  CONFIDENTIAL COMMUNICATION NOTICE: The information transmitted by this e-mail (including any and all attachments) is intended only for the addressee and contains confidential and/or privileged material. Any interception, review, retransmission, dissemination or other use of this information by persons or entities other than and including the intended recipient is prohibited by law and may subject them to criminal or civil liability. If you received this communication in error, please contact us immediately at (480) 941.0444, and delete the communication from any computer or network system.

------------------------------------------------------------------------------
  From: Robert Rife
  Sent: Wed 3/16/2011 5:27 PM
  To: Mike
  Subject: RE: paperwork

  Hi Mike,

  Finally done with the tradeshow and catching up on email.  Thanks for your patience.  Please see my comments below and if acceptable we can revise the paperwork and send back over to you....

------------------------------------------------------------------------------
  From: Mike [mailto:[email-masked]]
  Sent: Mon 3/14/2011 3:44 PM
  To: Robert Rife
  Subject: Re: paperwork

  Hello Bob.
      I sent a copy of the paperwork over to our legal counsel and I did receive a response back.  There are a few things they requested be changed and/or clarified.  
      The first thing mentioned refers to a "renewal period" and the contract is less than clear in this regard.  They have requested that this be written more clearly giving an option to be terminated within 90 days after the initial nine months.

  The current language basically says that if you don't provide notice at least 90 days prior to the 12 month anniversary date, the agreement renews.  I can make sure this is clearer if you would like.  Alternatively, if you are looking for something different than this could you please clarify because I don't completely understand what you are asking for above.  Thank you.

      Next, the contract states that our company is billed at a rate of "$.0083 for domestic calls".  It is unclear as to whether this means that we are billed at that rate for each call or for every six second increment.  Can we please get the pricing provision of the contract to be clarified as to the amount that we will be paying?

  We bill a 6 second minimum call duration and 6 second increment thereafter and we round all calls out to the fourth decimal place.  You will be able to divide your total domestic cost by your domestic minutes to obtain the $.0083 rate.  Please let me know if this description will suffice or if you need any further detail here.  Thanks.

      Also, the contract is unclear as to whether this applies to both inbound and outbound calls.  The document does not specify whether there is a maximum number of calls that we can receive, or whether that is simply dependent upon our phone system hardware/software.

  Both inbound and outbound and no limits on max calls.  

      Lastly, there is confusion with the following language: 
  "Customer hereby accepts charges for all loop access from the time circuit is delivered to customer location, prior to activation. Customer hereby accepts responsibility for billing for access up until date Broadband ceases to be billed by carrier, which will be a minimum of 30 days beyond request for disconnect if service term has been fulfilled, or longer if service term has not been fulfilled."  Legal stated they need clarification of this section and would need it rewritten before anything should be signed.

  This applies to T.1 customers, not your specific SIP application, so we can strike this if you'd like.

  Thanks Mike please let us know on above and we'll get a new draft to you asap.

  Bob
      Let me know if you have any questions regarding what I have written.  I have just tried to relay what they have sent me.  
  Thank you,
  Michael Bishop
  Labor Law Poster Service
  Phone 877-321-4144
  Fax 888-442-4144
  [email-masked] 
    ----- Original Message ----- 
    From: Robert Rife 
    To: [email-masked] ; [email-masked] 
    Cc: Ruth Mascardo 
    Sent: Monday, March 14, 2011 12:39 PM
    Subject: paperwork

    Hi guys,

    Hope all is well with you.  Joey and I spoke a couple of weeks ago and he mentioned he was pleased with our new SIP service and just wanted to get the CDR to review prior to sending back the paperwork.  Ruth sent this along last week and would like to walk you through the bill, Joey, when you have a spare minute so you can see where the rates we committed have come to fruition on the invoice exactly as promised.  Our hope is that we can complete this exercise within the next couple days and then get the signed service agreement back from you this week.  

    We could not have delivered the savings we proposed to LLPS had you not placed your trust in us and given us the opportunity to do so.  Thank you again for the opportunity to grow our relationship with LLPS and please let us know if you have any questions or need anything additional from us.

    Bob

    Respectfully,
    Robert S. Rife
    CEO, President
    Broadband Dynamics, LLC
    Diversified Telecommunications Consulting, LLC
    480.941.0444 V
    480.941.1143 F
    www.broadbanddynamics.net
    www.diversifiedconsulting.net  

    CONFIDENTIAL COMMUNICATION NOTICE: The information transmitted by this e-mail (including any and all attachments) is intended only for the addressee and contains confidential and/or privileged material. Any interception, review, retransmission, dissemination or other use of this information by persons or entities other than and including the intended recipient is prohibited by law and may subject them to criminal or civil liability. If you received this communication in error, please contact us immediately at (480) 941.0444, and delete the communication from any computer or network system.