Subject: 5 problem orders
From: "Mike" <[email-masked]>
To: "Josh Bridges" <[email-masked]>
Date: Tue, 20 Nov 2007 11:52:04 -0500

Josh,
We are still having problems with reps not selecting the correct state products.  We had 5 orders that all have Alabama products yet none of them are in the state of Alabama.  FYI, there is a pop box that warns users when activating the "View all products" button that they are seeing products outside the state they are in.  They can just cancel and continue on the default page.  The only reason they would need to view this is if in fact they really need to choose additional products that are outside their state.  Can you please verify the states these orders will need.  They are as follows:
Order # 415324  >  330-620-1141
Order # 415147  >  212-947-7940
Order # 415162  >  209-785-6160
Order # 415199  >  818-892-8323
Order # 415436  >  818-894-2362

Also, I have another request for the customer to hear a recording.  It is for a July 23rd order.  Their phone # is 847-869-0892.  Can you get to this relatively quick?  They are disputing having to pay for the order.  
Lastly, I spoke to you last week about a couple other recordings.  One is 401-331-4343 for an order placed on July 30th and the other is for an order placed on August 22nd and their number is 920-622-3322.  Let me know asap!
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]