Subject: another request
From: "Mike" <[email-masked]>
To: "Michael Grove" <[email-masked]>
Date: Wed, 11 Jul 2007 17:12:46 -0400

Mike,
This will probably sound pointless but it actually will remedy a few problems we have been having with some of our returned orders.  I was wondering if you could put something in place for both Phone orders and Telemarketing orders.  I would like to force the user to fill in a name and not be able to use Manager or Mgr. as a valid name.  On existing orders with Manager as the contact, maybe a prompt could pop-up, (after clearing manager out) and tell instruct them to enter in a valid contact name.  Too many times we get orders returned because no one remembers who ordered and manager is too general.  Now with mailed in or faxed orders, we can leave this out.  Let me know if this is feasible or if you may have a better solution.
Thanks, 
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]