Subject: Fw: Case received: Case ID #PP-001-122-769-998 - F-V001
From: "LLPS Customer Service" <[email-masked]>
To: "Amber Blais" <[email-masked]>
Date: Wed, 10 Nov 2010 08:09:25 -0500

Please follow up on this.
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]
----- Original Message ----- 
From: <[email-masked]>
To: <[email-masked]>
Sent: Wednesday, November 10, 2010 4:51 AM
Subject: Case received: Case ID #PP-001-122-769-998 - F-V001

> Hello Michael Bishop,
>
> We were recently notified that one of your buyers filed a chargeback by
> asking their credit card company to reverse a payment made to you on Oct 
> 7,
> 2010.
>
> The buyer claims that the item was damaged on receipt or is significantly
> not as described. The credit card company wants additional information 
> from
> you about this transaction.
>
> -----------------------------------
> Transaction details
> -----------------------------------
>
>
> Buyer's Name:DAYS AUTO SALES INC.
> Buyer's Transaction ID: 6MM72394H94783514
>
> Transaction Date:Oct 7, 2010
> Transaction Amount:-$132.50 USD
> Case #:PP-001-122-769-998
> Your Transaction ID: 1PW19996WP285952U
>
> Chargeback is a process initiated outside of PayPal by the credit card
> holder, and the outcome of the chargeback is decided by the credit card
> company, not by PayPal.
>
> One of the unique benefits of using PayPal is that we help you fight
> unwarranted chargebacks.
>
> -----------------------------------
> What to do next
> -----------------------------------
>
> Please log in to your PayPal account as soon as possible and visit the
> Resolution Center to provide the following information about this
> transaction, if available:
> - Evidence that the merchandise/service was as described
> - Evidence that you attempted to resolve the issue with the buyer
> - Evidence that the buyer didn't try to contact you to resolve the problem
> - Evidence that you provided a replacement to the buyer
>
> Please submit your response within 10 calendar days of the date of this
> email, so that we can help dispute this chargeback for you. The credit 
> card
> company determines chargeback timeframes and outcomes. Once PayPal sends
> the credit card company your information, it may take up to 75 days for 
> the
> credit card company to make a final decision.
>
> Because the credit card company has received a chargeback on this
> transaction, we may place a temporary hold on the funds associated with
> this transaction until this case is resolved.
>
> For more information about how to protect your funds against chargebacks,
> go to:
> https://www.paypal.com/uschargebacks
>
> -----------------------------------
> Other Details
> -----------------------------------
>
> There are no other details regarding this transaction at this time.
>
>
> Sincerely,
>
> PayPal
> Chargeback Department
> Email: [email-masked]
> Fax: 402-537-5755
>
>
> CB:PP-001-122-769-998:R1:USD132.50:11/10/2010:1PW19996WP285952U
>
>
> ----------------------------------------------------------------
>
> PPID PP767