Subject: ACS0919170015: FW: Check #0000563219
From: "Ambas, Sharmaine" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 19 Sep 2017 16:40:04 +0000

Good day Lauren,

Please help us review below email from customer and provide further confirmation.

Attached is the refund request we received and processed.

Thank you.

NOTE:   For inquiries related to invoice/s & payments please send email to [email-masked]<mailto:[email-masked]> and the AP team will follow up with your inquiry.
                This will allow for quicker response time and tracking of inquiries into Accounts Payable.

Have a wonderful day ahead!

Sharmaine Kristine Ambas
[email-masked]<mailto:[email-masked]>
Accounts Payable
ACCO Brands
From: Michael B [mailto:[email-masked]]
Sent: Tuesday, September 19, 2017 11:33 PM
To: [email-masked]
Subject: Check #0000563219

Hello.
We are in receipt of a check that says that it was a duplicate payment on invoice 2270472. We are uncertain as to what the original payment might have been for and there isn't enough detail on the check stub to indicate that either. We would like this information so that we may reference this in our system and to ensure that this same instance isn't duplicated in the future. Your assistance is greatly appreciated!
Thank you,
Michael B
LLPS