Subject: RE: New maintenance agreement
From: "Thompson, Brian" <[email-masked]>
To: Michael B <[email-masked]>
Cc: "Osterhout, Kevin" <[email-masked]>, "Ballew, Scott" <[email-masked]>
Date: Tue, 24 Jun 2014 08:59:23 -0500

Hi Mike,
Attached are the requested quotes for the 2-year and 3-year EMA's for your 5031 system. Kevin Osterhout will be following up with you regarding the EMA and can schedule the "tune-up" service call for next month.
Thank you,

Brian J. Thompson
Technical Specialist-Great Lakes Region
ACCO Brands Corporation
614-374-1254

Click the link to let Sarai tell you about the benefits of a Maintenance Agreement!

<http://www.gbceurope.com/a/181496>
www.gbcconnect.com/emavideo<http://www.gbcconnect.com/emavideo>

From: Michael B [mailto:[email-masked]]
Sent: Friday, June 20, 2014 2:30 PM
To: Thompson, Brian
Subject: New maintenence agreement

Hello Brian.
It's been a while since we chatted but I wanted to contact you again in regards to a maintenance contract.  We never did do anything with getting a contract in place and would like to move forward with it.  We kind of headed into our slow season a bit earlier this year and have only been using the machines as needed.  It has been running good but I would like to get some "tuning up" in the next month to be ready for our ramping up for the 2015 season.  Do you think you could send me over new paperwork for 2-year and 3-year agreements?  Please send with current dates and pricing.  Let me know asap.
Thank you,
Michael B
LLPS