Subject: RE: MaxLam 30 Recommendation
From: Russell Truan <[email-masked]>
To: Michael B <[email-masked]>
Date: Wed, 3 Jan 2018 13:01:03 +0000

Good morning Michael,

Thank you, I confirmed that the payment was received, and full credit for 60 rolls was credited to your account for the rolls that you sent back. You are now set-up and good to go on Net 30!

Is there any more questions that I can answer on the machine, or are you ready to take some next steps? (so you can get all the benefits as soon as possible!)

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747
Direct: 865.244.4657
Mobile. 865.203.9767
nobelus.com

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From: Michael B [mailto:[email-masked]]
Sent: Wednesday, December 20, 2017 9:12 AM
To: Russell Truan <[email-masked]>
Subject: Re: MaxLam 30 Recommendation

Hello Russell.
I found that the payment was sent out but just last week.  As far as I can tell  it was sent to the Po Box address of the invoice as it is the only address we have on file. Hopefully that is where it needed to go.
Thank you,
Michael Bishop
Labor Law Poster Service
877-321-4144 x355

From: Russell Truan<mailto:[email-masked]>
Sent: Tuesday, December 19, 2017 4:32 PM
To: Michael B<mailto:[email-masked]>
Subject: RE: MaxLam 30 Recommendation

Hello Mike,

Here’s the invoice I promised you, and the remittance details are on the bottom of the page.

Have a great week!

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747
Direct: 865.244.4657
Mobile. 865.203.9767
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From: Michael B [mailto:[email-masked]]
Sent: Friday, November 17, 2017 2:48 PM
To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Hello Russell.
I did get the invoice. It has the black background and when Dan had forwarded it to me, the information was not readable. The good thing of the version you sent, does print readable. [Thumbs up emoticon]
Thank you,
Michael Bishop
Labor Law Poster Service
877-321-4144 x355

From: Russell Truan<mailto:[email-masked]>
Sent: Friday, November 17, 2017 1:59 PM
To: Michael B<mailto:[email-masked]>
Subject: RE: MaxLam 30 Recommendation

Hello Michael,
No problem – it’s been applied to your order and you’ll be tax-free going forward!  I’ll make a note to copy you in on all future order confirmations, and you should have received the one I sent a few minutes ago.

Just for my records, what model of HP print engine are you using there?

Thanks,

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747
Direct: 865.244.4657
Mobile. 865.203.9767
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From: Michael B [mailto:[email-masked]]
Sent: Friday, November 17, 2017 1:39 PM
To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Hello Russell.
Sorry for the delay but attached is a copy of the resale certificate. Also, when you get a chance, can you please forward me a copy of the order confirmation? And please copy me on any future orders as well. [Thumbs up emoticon]
Thank you,
Michael Bishop
Labor Law Poster Service
877-321-4144 x355

From: Russell Truan<mailto:[email-masked]>
Sent: Friday, November 17, 2017 9:00 AM
To: Daniel Austin<mailto:[email-masked]>
Cc: [email-masked]<mailto:[email-masked]>
Subject: RE: MaxLam 30 Recommendation

Sorry I forgot to mention – if you could send me your resale certificate, then we can make sure all your orders are tax exempt.

Thanks,

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747
Direct: 865.244.4657
Mobile. 865.203.9767
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From: Russell Truan
Sent: Friday, November 17, 2017 8:53 AM
To: 'Daniel Austin' <[email-masked]<mailto:[email-masked]>>
Subject: RE: MaxLam 30 Recommendation

Hi Dan,

Here is the tracking on your order of 30 rolls that shipped yesterday:

https://www2.rlcarriers.com/freight/shipping/shipment-tracing?docType=PRO&pro=77456208-6

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747
Direct: 865.244.4657
Mobile. 865.203.9767
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From: Daniel Austin [mailto:[email-masked]]
Sent: Thursday, November 16, 2017 9:10 AM
To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Hey Russell,

I will have Mike Bishop, our operations manager, give you a call.

-Dan

On Wed, Nov 15, 2017 at 3:34 PM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Hi Dan,

Could you give me a call when you get a chance about your credit history?

Thanks,

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Wednesday, November 15, 2017 2:07 PM
To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

We would like to start with a 30 roll order if thats OK.  25".  Thanks Russell.

On Wed, Nov 15, 2017 at 12:46 PM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Dan,

Thanks much – it will be all set up today, would you like to go ahead with the 30 or 60 roll order?

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Wednesday, November 15, 2017 12:39 PM
To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

​Russell,

Thanks for your patience, here is the credit app.

Dan​

On Tue, Nov 14, 2017 at 10:22 AM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Sounds good, I’ll look forward to hearing from you!

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, November 13, 2017 4:15 PM
To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Thanks Russell,  will get this filled out and to you tomorrow so we can go ahead with the first order.

On Mon, Nov 13, 2017 at 11:32 AM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Hey Dan,

No problem!  Thanks for your email, and I’ve attached the credit app form.

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, November 13, 2017 11:21 AM

To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Hey Russel,

Thanks for the info, can you also send over another credit form?

-Dan

On Mon, Nov 13, 2017 at 11:14 AM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Hi Dan,

Just wanted to shoot you over the spec sheet for the 1.7mil film so you had it for your records.

Have a great Monday!

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Thursday, November 9, 2017 2:42 PM

To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

​Would it be a problem to start with a trial run of 30 rolls?​

On Thu, Nov 9, 2017 at 2:35 PM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Hey Dan,

No worries, and that’s definitely no problem.  Since you’ll be getting free freight on your 60 roll orders anyways, it’ll be no problem to specify liftgate service to your door for no extra charge.

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Thursday, November 9, 2017 1:59 PM

To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Hey russell,

Finaly got around to testing out the laminate.  Seems good to me.  In the event that we order, would delivery be with a lift gate by any chance?

-Dan

On Tue, Nov 7, 2017 at 9:41 AM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Hey Dan,

Just was thinking of you this morning, and wanted to check in to see how those new film samples worked.  Did you see some good results that we could move forward to start saving you money there?

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Tuesday, October 17, 2017 10:17 AM

To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Hey Russell,

Sorry I've been completely swamped here at work.  Thousands of orders to fulfill daily.  I meant to shoot an email to you concerning the laminate sample.  I misunderstood you, and for some reason I thought you were talking about paper when I mentioned we cannot cut down to 24".  Laminate we need to be 25", and so I apologize for the misunderstanding.  We cannot use this sample.  I would be more than happy to send it back.

As far as the laminator goes. I had a chance to talk to the big guy today, and he wants us to continue using the one we have until we are through the initial push of the season.  We definitely want a new one and will be getting one, but it is looking like first quarter of 2018.  We just cant risk being down right now for any period of time.

If you have any questions, just let me know.

-Dan

On Mon, Oct 16, 2017 at 4:39 PM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Hi Daniel,

Just checking in to see how testing went on those rolls I sent you – did you have a chance to test them yet?

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, October 9, 2017 3:05 PM

To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

That sounds fantastic Russell, thanks!  If you dont mind can you send it to the below address, and we will test it out and let you know how they work.

Attn:  Dan Austin

6323 W. Saginaw HWY, STE E<https://maps.google.com/?q=6323+W.+Saginaw+HWY,+STE+E%0D+%0D+%0D+Lansing+Mi,+48917&entry=gmail&source=g>
Lansing Mi, 48917<https://maps.google.com/?q=6323+W.+Saginaw+HWY,+STE+E%0D+%0D+%0D+Lansing+Mi,+48917&entry=gmail&source=g>

On Mon, Oct 9, 2017 at 2:28 PM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
No problem, these were going to get slit anyways, so 24” it is!  I also have two customers that I’ve contacted and would be willing to tell you about their experience with the laminator if your check-writer would like to speak with them.

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, October 9, 2017 2:18 PM

To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

We would have to trim the sheets down to 24", which we don't have the capability to do in high volume.  Our cutter is not large enough.  If you have some 24"x500', that would be fantastic!

On Mon, Oct 9, 2017 at 2:13 PM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Hey Dan,

No problem, that’s how we’re different from other companies, we look for ways to save you money!  Also, the 24 # should be no issue at all, I know two guys that run 20 # on their Maxlam 30s all day long.  Also, I can get you some 25”x500’ sample rolls there to test by the end of this week, would that work for you?  This will be a 1.7 mil PET Gloss, produced in Chicago.

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, October 9, 2017 1:55 PM

To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Hey Russel,

Thanks for that bit of info, that would be fantastic.  We try to avoid any down time at all cost and that would play a big roll in preventing that.  One thing I failed to even think of, or mention, is the fact that we run 24 # paper, 24x18.  Would that be an issue at all?

-Dan

On Mon, Oct 9, 2017 at 12:30 PM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Hey Dan,

Just as an addition on our turnaround for the film, we would be able to stock this in our Chicago warehouse in the form of a blanket order so it would ship the same day you placed the PO.  So we’d basically work together to see what you forecasted to use in the next six months, and so then our production team can make sure they keep 60 rolls on the floor at all times.  This is billed the same way as a regular order, so product is just billed after it ships to your location.  This would have free shipping on any releases, as well as no minimum order amount.

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, October 9, 2017 12:01 PM

To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Thanks Russell,

Last questions, what is the difference between the Elite service agreement and Superior?  Also, do we actualy need a service agreement?  I have been doing all the servie on our current laminator for years now.

-Dan

On Mon, Oct 9, 2017 at 11:42 AM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, October 9, 2017 11:31 AM

To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Hey Russell,

Thanks for the info, that's actually really good news for us.  Few questions.  How much would a roll of the 6000' film run us?  What would be the time it takes to place the order and receive the film?  And lastly is there any way we could drive somewhere to see the machine in action? Thanks.

-Dan

On Mon, Oct 9, 2017 at 11:21 AM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Hey Dan,

No problem, it happens to all of us!  So what I can do is actually get you a little better per roll price, but additionally, you’ll be able to run 6,000’ rolls on this machine so that means you’ll have half as many setups!

Your price for a PET 25”x3,000’x3” roll (just for comparison) would be $128.70, which would save you a little over $450 per month.  This is all obviously based off of your approval after testing, but I feel confident that I can go ahead and send your discounted quote so you can get that rolling.

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, October 9, 2017 10:58 AM

To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Hey Russell,

Yep you were right, that was a type, 132.50 a roll.

-Dan

On Mon, Oct 9, 2017 at 10:29 AM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Good morning Dan,

Do you mind to check your numbers on that film?  I’ve never heard of any film that cheap, so either a number is off or there is some other cost being calculated into the invoices (possibly a master roll slit fee?)

Thanks!

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, October 9, 2017 9:19 AM

To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Hey Russell,

Looks like what we use is PET/MR/3" 25 x 3000  Poly Out​ film.  We get it for about 32.50 a roll.  We order 60 rolls at a time, usualy twice a month.

Dan

On Fri, Oct 6, 2017 at 3:04 PM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Hi Dan,

I have received approval to give you a special volume-based discount for film based on what we spoke about yesterday.  So I can get you an updated quote with that discount when you can get those figures together.

No rush, just keeping you in the loop!

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
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Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
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From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Thursday, October 5, 2017 3:44 PM
To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: MaxLam 30 Recommendation

Thanks for the quote Russell.  I have found what appears to be the same exact laminator, but it is labeled as a different brand, and also for around 7 thousand dollars cheaper.

Ledco High-Speed 30" Thoroughbred Laminator
​https://www.mybinding.com/ledco-high-speed-30-thoroughbred-laminator.html

Any thoughts on this?​

On Thu, Oct 5, 2017 at 2:50 PM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Good afternoon Dan,

I have attached the recommendation we spoke about earlier on the phone, as well as the spec sheets on the three pieces of the system.

The installation and training cost includes the shipment of the machines as well as a full day of installation and training by a Nobelus qualified service representative .

Let me know what questions you have, and if you’d like to provide current costs of production so I can show you the Return On Investment.

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
nobelus.com<http://nobelus.com>

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Connect on LinkedIn<https://www.linkedin.com/in/russell-truan-492231101/>

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