Subject: RE: laminate
From: Russell Truan <[email-masked]>
To: Daniel Austin <[email-masked]>
Cc: Michael B <[email-masked]>
Date: Wed, 13 Dec 2017 15:45:19 +0000

Absolutely, and we’re committed to a high standard of quality so I definitely need to know if anything isn’t up to par.

Here is your tracking for the shipment of 60 rolls that shipped yesterday to deliver tomorrow:

https://www2.rlcarriers.com/freight/shipping/shipment-tracing?docType=PRO&pro=77456155-5

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747
Direct: 865.244.4657
Mobile. 865.203.9767
nobelus.com

[Nobelus_EmailSignature]

Connect on LinkedIn<https://www.linkedin.com/in/russell-truan-492231101/>

This e-mail transmission is strictly confidential and intended solely for individual to whom it is addressed. It may contain confidential and privileged information.
If you are not the intended recipient, you must not copy, distribute or take any action in reliance on it. If you have received this e-mail in error, please notify us and delete it immediately.

From: Daniel Austin [mailto:[email-masked]]
Sent: Wednesday, December 13, 2017 9:54 AM
To: Russell Truan <[email-masked]>
Subject: Re: laminate

As long as its the same quality as the original shipment, I'm sure we can live with it.  Thanks Russell.

On Tue, Dec 12, 2017 at 10:06 AM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Hey Dan,

Thanks again for understanding – production is currently going through a lot of upgrades, and I think this new shipment should be back up to the standard you expect from Nobelus.  Just a heads up, this won’t have several of the things you mentioned the first batch had (core plugs, red tape splices, tabs) as that stock was from an older batch, but I can ensure that the actual film that matters will be of utmost quality.

Also, production expedited this so it will be shipping today for delivery on Thursday (with liftgate service!)

Thanks again for your patience,

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
nobelus.com<http://nobelus.com>

[Nobelus_EmailSignature]

Connect on LinkedIn<https://www.linkedin.com/in/russell-truan-492231101/>

This e-mail transmission is strictly confidential and intended solely for individual to whom it is addressed. It may contain confidential and privileged information.
If you are not the intended recipient, you must not copy, distribute or take any action in reliance on it. If you have received this e-mail in error, please notify us and delete it immediately.

From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Friday, December 8, 2017 12:07 PM

To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: laminate

Thanks Russell,  I really appreciate it.

On Fri, Dec 8, 2017 at 11:53 AM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Ok – well production will do everything they can to get it out earlier, but I’ll still give you the full credit for the full 60 rolls and will set up return shipment (on our tab) of them once you receive the new shipment so you don’t run out of film.

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
nobelus.com<http://nobelus.com>

[Nobelus_EmailSignature]

Connect on LinkedIn<https://www.linkedin.com/in/russell-truan-492231101/>

This e-mail transmission is strictly confidential and intended solely for individual to whom it is addressed. It may contain confidential and privileged information.
If you are not the intended recipient, you must not copy, distribute or take any action in reliance on it. If you have received this e-mail in error, please notify us and delete it immediately.

From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Friday, December 8, 2017 11:46 AM
To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: Re: laminate

I may end up having to use some of these 60 we just received by then.  Only have a few rolls left of the previous 30.

On Fri, Dec 8, 2017 at 11:40 AM, Russell Truan <[email-masked]<mailto:[email-masked]>> wrote:
Hey Dan,

Again, I’m very sorry about this and will do everything to make sure this next shipment is immaculate.  Will you be ok on film if the 60 rolls delivered on Friday of next week?

Kind Regards,

Russell Truan
Inside Trade Specialist
-------
Office. 800.895.2747<tel:(800)%20895-2747>
Direct: 865.244.4657<tel:(865)%20244-4657>
Mobile. 865.203.9767<tel:(865)%20203-9767>
nobelus.com<http://nobelus.com>

[Nobelus_EmailSignature]

Connect on LinkedIn<https://www.linkedin.com/in/russell-truan-492231101/>

This e-mail transmission is strictly confidential and intended solely for individual to whom it is addressed. It may contain confidential and privileged information.
If you are not the intended recipient, you must not copy, distribute or take any action in reliance on it. If you have received this e-mail in error, please notify us and delete it immediately.

From: Daniel Austin [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Friday, December 8, 2017 11:33 AM
To: Russell Truan <[email-masked]<mailto:[email-masked]>>
Subject: laminate

Hey Russell,

If you don't mind, I would actually like to replace the whole 60 rolls.  The recent stuff is just a nightmare to work with.  That first order was perfect.